Warranty Options Can Extend The Life Of Your New Roof

Replacing your roof is an important purchase, so it’s equally important that you get an outstanding warranty to ensure that you stay protected for many years into the future. While the standard warranties that come with our GAF roofing products are good, there are even better options available to customers, ones that can help extend the life of your new roof.

Stonewater Roofing gladly offers the System Plus, Silver Pledge and Golden Pledge warranties. “They’re just enhanced warranties on top of the ones that we already have, that you already get,” explained Longview office manager Kelli Johnson. Each one can be transferred a single time with no fee.

“All three of them cover material defects for 50 years,” Johnson continued. The basic shingle and accessory warranty only covers materials for 10 years. That’s a huge difference in how much peace of mind you get from your newly installed roof, even from just upgrading to System Plus.

However, the System Plus warranty, like the standard one, does not cover any workmanship defects. “The Silver Pledge warranty covers workmanship defects for 10 years,” Johnson added, “and the Golden Pledge warranty covers workmanship defects for 25 years.”

The Golden Pledge plan also adds an additional one-year labor warranty through Stonewater Roofing. Combined, this makes the Golden Pledge warranty an amazing option for customers. “It’s just an all-around really good warranty,” said Johnson.

Few roofing companies can keep you this protected. “We can actually offer these warranties through Stonewater Roofing because we are Master Elite through GAF,” Johnson noted. “There’s only two percent of roofing companies in the United States that are able to offer these warranties.”

That is just one great reason to trust Stonewater Roofing with your roofing needs. Schedule a free roof damage assessment today!

3 Great Reasons To Hire A Local Roofing Contractor

No matter where you are located, you always want to hire a local roofing contractor to help you with your roofing needs. It might sound like a simple idea, but there are many roofers who chase storms around the country in search of business. Selecting one of these contractors can be dangerous.

Here are three great reasons to stay local when trusting a roofing contractor with your property.

1. We can be verified by the community.

Stonewater Roofing is licensed in both Texas and Louisiana, and we are members of several local organizations. “We’ve got a lot of references locally,” explained Kurtis Galyen, commercial sales executive with Stonewater Roofing. “We can definitely speak to the community and what jobs we’ve done in the community, how many jobs we’ve done in a certain area.”

Not only that, but we are also very proud of the charitable work that we have done within our communities, such as helping local teachers get necessary supplies for the classrooms, or helping local students achieve their dreams.

Traveling roofers might not be properly licensed and probably have no interest in seeing the community flourish. However, local roofing contractors can be trusted to be knowledgeable and invested in you and your neighborhood’s well-being. “Our credentials are easily validated,” Galyen added.

2. We respond quickly.

Stonewater Roofing operates brick-and-mortar offices in Tyler, Longview and the DFW area. When you choose Stonewater, you can be sure that help is always available, no matter when a powerful storm strikes. “We’ve been called out all times of the day, on the weekends, middle of the night,” said Galyen.

A traveling roofer might be hundreds of miles away when you need help.

Local roofing contractors are always nearby and ready to assist in the event of an emergency. “We can come out on site instantly with some tarps and some materials to minimize the damage that’s caused by a storm,” Galyen said. That is a peace of mind that you can only find when you pick local.

3. Your neighbors love us.

Stonewater Roofing humbly asks all customers to leave an honest review on Google (Tyler, Longview, Bedford), Facebook and the Better Business Bureau‘s website. We have earned more than 500 overwhelmingly positive reviews from customers, all local to the communities in which we serve.

These reviews prove that Stonewater Roofing is providing quality workmanship and outstanding customer service. It’s not just us saying this — our customers agree.

“You can go online and take a look at those,” Galyen stated. You might even find someone from your very own neighborhood. The traveling roofer likely isn’t collecting reviews from your neighbors, because they are not as committed to helping the community as we are.

Stafford Wellness In Longview Gets New Roof & More

When the team from Stonewater Roofing first met Aaron Stafford, the owner of Stafford Wellness in Longview, he knew that his building’s roof was probably in poor condition. “I hadn’t been on the roof but maybe a couple of times,” he explained. “We knew we had a lot of damage to the roof, had several cave-ins previous to me owning the building.”

The 26,000 square foot facility was built in 1982. Stafford Wellness has been operating in the building since 2010, with Stafford taking over ownership of the building in 2014. His business holds boot camp fitness programs inside, along with other activities aimed at improving physical health.

“We didn’t know the extent that the hail damage potentially was,” Stafford said.

So, when Stonewater Roofing offered a free damage assessment of his facility, Stafford was more than welcoming. “It was a great opportunity to have someone go up and at least take a look and see exactly what needed to be done,” he said. “They opened our eyes to a lot of the things that we were unaware of.”

For just the price of his deductible, Stafford was able to get a new roof, several new air conditioning units, new exterior paint and a new sign. “The building was pretty much overhauled completely on the outside,” he said. “It looks totally different now than it did before.”

“We thought we were just going to get a roof and ended up getting pretty much a whole new outside building,” Stafford said.

The old Stafford Wellness was a tan building that showed its age. Stafford said that he’d always talked about a new paint job and updates to spruce up the outside. “It looked like an old courthouse or federal building,” Stafford added. “A new paint job actually has really changed everything to the exterior look of the building.”

Stafford’s customers have definitely noticed the change as well. “We’ve gotten a phenomenal response from the way the building looks now, from the exterior to the sign to pretty much everything,” he said. “Extremely simple process, and highly recommend that you might look into Stonewater, for sure.”

Stonewater Awards Scholarships To 4 East Texas Students

Stonewater Roofing awarded $1,000 college scholarships to four lucky East Texas students this month, as former high schoolers start looking ahead to the future. Teens were encouraged to submit a video explaining their hopeful career path, their inspiration for choosing that path, and what the scholarship would mean to them.

“It’s impressive what kids can do these days,” explained Stonewater Roofing CFO Chris Morris. “Everybody had a great story, so it definitely made it tough for us to choose.” In fact, it was so hard to narrow down the field that the company reached out to its partners for help.

The initial plan was to only offer two scholarships, one for the Tyler area and one for the Longview area. However, after watching videos from so many amazing kids, Morris said, “It was clear that two wasn’t going to be enough.” Stonewater Roofing asked the folks at GAF, Infinity Marketing and M. Roberts Digital to pitch in extra cash and help provide scholarships for twice as many of the entrants.

The two winners from Tyler were Jayla Gipson and Christopher Whitmore, while the winners from Longview were Braden Nickel and Lanie Pritchett.

Gipson graduated from Tyler High School and will be attending the University of Texas at Arlington in the fall. She plans to study business and commercial real estate, with the goal of one day being her own boss. However, she is mostly focused on giving back to the community like her grandmother who died from COVID-19 in January. “She was always so hard-working, and she always pushed me to be hard-working as well,” Gipson said.

Some people may already know Whitmore’s name. The former Tyler Legacy High School student was featured in the news for an internship he had at Hood Packaging, where he designed a drainage filtration system. He will be studying civil engineering in the fall at Texas A&M, with hopes of becoming a construction project manager. “It all started out with LEGOs,” he said.

Nickel graduated from Longview High School and is heading out of state to study computer science at Louisiana Tech University in the fall. “I believe that computer science is the future of humanity, and that’s something that I want to be a part of,” he stated in his video. “The only limitation is your imagination.”

Meanwhile, musical theatre has always been Pritchett’s passion, just like her mother before her. She started acting at a young age and never looked back, even winning a Best Actress award at a district competition. “I truly believe,” Pritchett added, “with all of my heart, that music and the arts can change the world and have an impact on other people’s lives.” The Gilmer High School grad will continue to study theatre at East Texas Baptist University in the fall.

“Watching all these videos, people have goals, and compassion, and they’re ready to go to the next level,” said Brennan Eberhart, direct sales supervisor for Stonewater Roofing. “They have a bright idea for the future.”

Stonewater Joins North Texas Roofing Contractors Association

Stonewater Roofing is proud to partner with the North Texas Roofing Contractors Association, an organization that helps roofing professionals in and around the DFW area. Members must meet high industry standards and live up to a code of ethics designed to benefit consumers.

It is no secret that the roofing industry is fraught with devious contractors who chase storms, take advantage of property owners and deliver subpar work. However, groups like the North Texas Roofing Contractors Association seek to legitimize the companies who are doing things the right way, and they let consumers know who to trust.

NTRCA members are not stormchasers. They are full-time roofing companies — all in excellent standing with the Better Business Bureau — who are dedicated to helping the community by providing important roofing services. Members can provide a detailed list of accreditations, warranty information, previous work and customer references.

Along with this, NTRCA members also promise to apply only high-quality roofing materials that are not previous used or expired. For instance, Stonewater Roofing uses materials from GAF, one of the industry’s leading manufacturers. We have been named a GAF Master Elite certified installer, earning us a reputation of trust and excellence.

Stonewater Roofing and all other NTRCA members also comply with federal, state and municipal laws, specifically as it relates to the payment of deductibles. (Spoiler: Yes, you have to pay your deductible. It’s the law.)

In addition to the strict code of ethics, NTRCA also helps companies stay informed about the latest developments in the roofing industry through education opportunities. Events held throughout the year offer members a chance to learn from each other and receive in-depth training on a variety of topics.

“This is another great partnership that will help us continue to grow as a company,” stated Stonewater Roofing founder and CEO Roland Browne. “It’s also another great way for property owners to know that, when they work with Stonewater Roofing, they’re working with a trustworthy company who can and will provide peace of mind.”

Great Time To Start A Career At Stonewater Roofing

Unhappy With Your Career? You Don’t Have To Be

More than 60 percent of Americans are searching for a new employer, according to a 2020 study conducted by human resources firm Ceridian. That’s a staggering number — but it doesn’t have to be this way.

Stonewater Roofing is the perfect landing spot for self-disciplined, motivated individuals who are seeking a new career path.

The family owned and operated roofing company was founded in 2010 — in the spare bedroom of a humble Tyler home — and has since grown exponentially. We now stretch from the DFW area to Shreveport, Louisiana. Stonewater Roofing was also the first East Texas company to receive the GAF Master Elite Triple Excellence Award.

But your job search shouldn’t be based on market growth or awards.

What Does Stonewater Mean To You?

We asked our employees that question, and the responses were powerful.

“Stonewater means everything to me,” explained direct sales manager Jordan Cagle. “It’s helped me grow and know more about people, our community, questions and concerns.”

“But the most important thing, to me, that Stonewater represents is our culture, our diversity within our culture, and how that everyone comes from different backgrounds,” Cagle continued. “We come, unite for a common goal — which is genuine caring for each and every client we have.”

That caring attitude, Cagle stated, extends down from the rooftops and into the communities that we call home. “Just making our footprint in our community known,” he said. “What we represent is so much more than construction.”

Senior sales representative Anayo Onyi added, “Stonewater means, to me, that you can start out in a not-so-favorable position, with not all the opportunity and not all the optimism, and you can work hard, transition, overcome and help build something great — be a part of something great.”

Apply Today!

Stonewater Roofing is now hiring in DFW, Tyler, Nacogdoches and Longview. Employees are offered healthcare and retirement benefits. “We want you to grow with us,” said CEO and founder Roland Browne.

Click here to apply now!

Stonewater Roofing Joins American Policyholder Association

Stonewater Roofing is proud to become a member of the American Policyholder Association, a nonprofit watchdog organization that promotes integrity within the insurance industry. The group is made up of restoration contractors, public adjusters, property owners, attorneys, law enforcement agencies and regulatory bodies.

You are likely aware of insurance fraud committed by policyholders, but insurance companies can be guilty too. They want to pay their customers as little as possible, and may occasionally use unscrupulous tactics to make that happen. It’s not fair, and that is what the American Policyholder Association aims to prevent.

“Our mission is to advocate for criminal prosecution of the carrier-side fraud perpetrated against consumers,” explained Heather Shapter, the organization’s membership director. Investigators listen to complaints from members and, “if they find evidence of criminal fraud, package the case up for referral to prosecutors.”

Property owners depend on insurance companies to accurately measure losses and pay the benefits. The American Policyholder Association monitors this activity for deceptive practices. They study the adjustment process and fight against any anti-consumer methods or behaviors that may occur.

This type of fraud is, unfortunately, far too common.

“Many people in the restoration industry have been fighting alone against insurance company unfair claims practices,” Shapter stated. “We have watched policyholders, who may be filing their very first claim and do not know how to properly advocate for themselves, go against the pros at the insurance company and get taken advantage of time and time again.”

“The APA also works with the general public to facilitate complaints against licensed engineers and adjusters who are in violation of their licensing boards’ requirements for the honest and ethical practice of their trade,” Shapter continued. “A homeowner who does business with an APA member gets an extra sense of security that they’re dealing with a company possessed of good values. Someone who has signed an ethics pledge to place the best interest of the consumer first.”

Stonewater Roofing prides itself on doing things the right way. “We’re here, first and foremost, to help our community find peace of mind and stay safe,” said company owner and CEO Roland Browne. “The insurance process can be complicated, but it is much easier to navigate with a trustworthy partner by your side.”

“We are honored to be a part of an organization that has these same values in mind,” added Browne.

Stonewater Is Certified To Protect Your Home From Snow

Snow doesn’t fall in Texas very often, but it can be extremely damaging to your roof when it does. This is especially true when we get several inches of snow and ice all at once. Is your roof covered in snow and leaking? You’re not alone. This can be a common problem across the Lone Star State, because many roofers do not take the proper precautions to weatherproof a roof in the event of an ultra-chilly storm.

A full roofing system that is properly installed should be able to hold up to the icy side of Mother Nature.

Stonewater Roofing uses GAF roofing products, which are among the highest quality on the market. Plus, we have been named a GAF Master Elite certified installer, meaning that we have a reputation and can be trusted to construct a roof that will keep you safe and dry, and hopefully bring you some much needed peace of mind.

For instance, we install a GAF Leak Barrier in areas where ice dams may form. That includes ridges, valleys, dormers, chimneys, eaves, side walls, plumbing vents, and any skylights. This is an extra layer of protection that uncertified roofers may not include. It keeps your home dry in the places where snowy leaks are most likely to occur.

Your roof protects everything under it, both your property and your loved ones. You shouldn’t settle for a subpar roofer. Choose an accredited company that will back up its work with a strong warranty. Choose the experts at Stonewater Roofing.

Stonewater Honored Alongside Global Brands At Davey Awards

Winners of the 16th annual Davey Awards were announced back in October, and Tyler’s own Stonewater Roofing took home an astonishing 18 prizes. The international awards honor outstanding creative work from small businesses and marketing agencies around the globe.

The best from nearly 2,000 entries were published online by the Academy of Interactive and Visual Arts, which oversees the Davey Awards and judges entrants based on its own noble standards of creative excellence for each unique category. Trophies were sent out over the holidays.

Stonewater Roofing received gold honors in three categories. The company’s storm trailer, shown online and before feature films at Times Square Grand Slam in Tyler, was awarded for its videography and cinematography. An online cartoon about sketchy roofers was honored for its use of animation. Finally, a live stream for local country music star Paul Cauthen earned accolades for its opening segment. The company’s additional 15 silver awards were given for achievement in video, copywriting and print design.

Gold

Silver

Click here to see the full list of winners.

Alongside the work from Stonewater Roofing, marketing agencies representing corporations like Nike, Dell, Google, Chipotle, Verizon and Sony were also recognized. This puts Stonewater Roofing’s own in-house creative talent in the same caliber with some of the best marketing companies in the world.

Hurricane Laura Bringing Strong Winds & Rainfall To East Texas

Hurricane Laura was upgraded to a Category 3 storm early Wednesday morning and remains on track to make landfall along the Texas and Louisiana coast on Wednesday night. Data from the National Hurricane Center shows that it could become a Category 4 storm before slamming into the shore.

Cities along the coastline, such as Galveston and Port Arthur, are likely to see catastrophic damage.

The impact on East Texas will naturally be less severe, but still significant, starting late Wednesday night. “Winds are expected to begin increasing over the southernmost sections of East Texas, spreading northward during the day on Thursday,” stated KLTV Chief Meteorologist Mark Scirto. “Maximum wind gusts of 80 mph or more are possible.”

Scirto also predicts 4-6 inches of rain for eastern counties, 2-4 inches of rain for central counties, and 1-2 inches of rain along the western fringe. This begins with scattered showers and thunderstorms on Wednesday afternoon, as the outer bands of Hurricane Laura reach East Texas. The rain and wind increase Wednesday night and continue throughout all of Thursday.

There is also a chance for isolated tornadoes and Flash Flood Watches in some counties.

Clear skies return to East Texas on Friday afternoon, making this weekend a perfect opportunity to assess potential damage from the storm. Strong winds can tear shingles from roofs and heavy rainfall may lead to leaks inside of homes and businesses. Let the highly trained experts at Stonewater Roofing help you locate the damage and get it properly repaired, providing peace of mind for many years to come.