Rose Stout
22:51 20 Feb 19
Excellent job, professional and efficient. Shanon kept me informed and explained the whole process.. The crew cleaned up when the job was finished. Would recommend to my friends. Great job and very satisfied.
Kathryn Russell
21:32 18 Feb 19
I’m not sure I have ever been more impressed by a company’s professionalism and customer service than I have been with Stonewater Roofing! The sales representatives that I worked with, Kyle Allen and Kris Fite were wonderful. Kyle and Kris are truly an asset to Stonewater Roofing! They reassured me that the job would be done to my satisfaction and they stood behind everything I was told! You don’t find that very often these days! The on-site Project Manager, Mitch Davis, was also very professional. Re-Roofing a home is not a small project and involves a great deal of clean up. He made sure that everything was picked up an orderly at the end of each day, which I appreciated very much. I would not hesitate for one moment to recommend these individuals or this company to anyone!
Alastair Russell
21:54 30 Jan 19
One of the best roofing companies I have ever dealt with. Their pre-installation, installation and post installation relationship with their customers is excellent, way above other companies. My daughter is a construction engineer and she was amazed that Stonewater did so much for the customer. I can't say enough about this locally owned company. Call them and join the multitude of pleased and satisfied customers.
Pamela Wideman
21:05 19 Dec 18
I had Stonewater Roofing to replace my roof a year and a half ago. I received outstanding service and you could not fine a better company for the job. They did exactly what they promised do. They started at 6:30am and were finished by 5:30pm. They cleaned up all the trash and combed the yard for nails. The construction workers were friendly and went about their jobs very professionally. The company wants to make sure their customers are pleased with the work they have done. I would highly recommend Stonewater Roofing to anyone that needs their services. This is a number one roofing company.
Nancy Waggoner
18:52 19 Dec 18
Roof was installed quickly and correctly. The men doing the installation were quiet, courteous, and cleaned up the mess. All areas were swept with a magnet to insure there were no nails to run over with the car or lawn mower. Plants around the house were protected and not damaged. Overall, a very good experience.
Eric Simon
20:20 13 Dec 18
The quality of the materials, the work and the crews doing the work leaves nothing to be desired. I now have the best looking roof i could ask for. The yard was spotless before the crew left. This crew worked together like well oiled machine. Entire job took them 4 hours. Unbelievable. Thanks Stone Water Roofing.
Zachery Sutton
20:31 05 Dec 18
Bobby was great to work with and made sure all of our questions and concerns were addressed in a timely manner. He walked us through the insurance process and assisted us in selecting new shingles that really updated our home. The Stonewater crew did a very professional job on our new roof install, completed the job a day earlier than quoted and did a great job cleaning up after themselves. The only reason I’m rating 4 star instead of 5 is due to not getting a response back after requesting an inspection when a storm dropped a large oak tree branch on our brand new roof. I never pushed the issue after my own inspection didn’t uncover any obvious damage. However, it would have been nice for someone from the company to follow up.
Brian Fisher
17:46 05 Dec 18
I could not be happier with the level of service I received from Stonewater Roofing. Blake was the best! He was extremely knowledgeable, responsive, patient, and friendly. He and the rest of the staff were with me every step of the way, and I really appreciate the way they do business. Hire these guys. You'll be glad you did.
Cary Collum
2019-03-03T19:12:03+0000
Working for this company has been a blessing! At Stonewater Roofing from day one they treat you as family and not just the employees even the clients. They give back to the community and our Owner and Ceo get out and knock on doors and examine the roofs for damages. We use products that almost all other roofing companies don’t so they can get an extra buck, but we do it because it protects your home and allows the best warranty from manufacturer. We strive for professionalism and perfection from or employees and we stand behind our work 100%
ScottDebbie Solis
2019-03-01T23:24:59+0000
This is a class act and trustworthy company! They did a phenomenal job on our roof. Very kind and honest. We love their heart for their community. We love Stonewater Roofing!! We are recommending them to all of our family and friends. If you’re looking for an excellent company, then Stonewater is the company to choose.
Jon Mendoza
2019-02-01T21:14:07+0000
I love this company! They do a lot for the community and are great at what they do!
Rob Nagy Jr
2019-01-19T00:31:06+0000
Had a roof replacement and recently the gutter came loose , they had someone out same day to fix ! Great customer service . Also great follow up
Eric Simon
2018-12-13T21:00:27+0000
Stonewater materials and crew was exceptional. House looks great and after watching all the extra things they did to my roof from splash guard to double layer tiger paw I will sleep much better when Scirto breaks into my favorite program with the latest weather warning. Yard was spotless before they left. Highly recommended
Jesse Roddy
2018-11-21T01:47:38+0000
Stonewater just did our roof. One day, in and out. The project manager was on top of everything, friendly, and took care of every concern. The crew was super fast, but what really impressed me was the way the interacted with my family. One man was working around my skylight and had it off... my 4 year old was interested, looked up and saw the man working on the roof, and showed him his toy car... the man engaged my son, and acknowledge him every time he went to say "hi". That kind of patience and care really showed me what Stonewater is all about. It hasn't rained yet as of this writing, but even if i did have an issue, I'm 100% confident these guys would make it right.
Andrea Barrera Price
2018-11-14T18:21:37+0000
During the night, high winds launched a pool umbrella into my roof sky light. Stonewater roofing had if fixed in one day!! They searched for a close by part and the next morning one of the workmen came by to fix it. Thanks for GREAT customer service Jacob!!!! If you need a roof or a repair, this is the company to go to!!!!!
Aaron Ablondi
2018-11-08T01:44:44+0000
Great company with great crews and employees. Shane was an honest and helpful salesperson. Mitch and Shanon were top notch project managers. As others have said, roof looks great, and the yard and porches were cleaner after they finished than they were before!
Joseph Smith
2018-11-01T22:44:03+0000
Shannon, Ralph and the crew did a fantastic job on my new roof. I think I gotta paint now!
Cody Simon
2018-09-20T03:09:01+0000
stone water recently installed a new roof on my house. Everyone i have dealt with from this company has been outstanding. Their work is second to none. Their crews are very well trained and my yard was spotless when they were finished with the job. i would highly recomend them to anyone looking to have roofing work done.
Ruby Starling
2018-08-28T19:17:17+0000
We absolutely love our new roof, our home looks great. Dustin in Sales with Chuck Tebo and his team did an excellent job, we are 100% satisfied customers, would recommend this group to anyone and everyone . Thanks Stonewater for a job well done.
Chaz Heil
2018-08-27T17:31:55+0000
Great group and excellent work. We highly recommend them. They finished in 2 days and looks amazing! Thank you Shannon working with your crew and Dustin Loftis for everything!
Joe Zang
2018-08-26T04:17:42+0000
I had some roofs got hail damages. Stonewater had done excellent jobs replacing them for me. Chuck Tebo was the project manager on three of them. Shanon Kelly was the project manager on another one. Both of them were very professional and nice. And they are knowledgeable too. They answered every question I had. Worked hard to make sure the works finished quickly and smoothly. Thank you Chuck and Shanon.
Brent Wadle
2018-07-31T00:23:22+0000
Stonewater roofing was great. Bobby Walker was great and answered every question. Thanks again.
Marilyn J Manning
2018-06-19T03:42:29+0000
Stonewater Roofing replaced our roof in a timely manner and it looks great. Brandon , our salesman, was very professional and kept us informed when working with our insurance company.
Dorinda McKnight
2018-06-14T22:52:31+0000
Stonewater Roofing just finished our new roof. It is beautiful. The crew did an excellent job. The project manager, Mitch Davis, and the foreman, Reynaldo Rodriguez, made sure that the materials and the work performed were exactly what we wanted. Mitch kept us well informed during the work and followed up to insure that everything was completed to our satisfaction. We would like to thank Mitch, Reynaldo and the whole crew for a spectacular job performed in our Texas heat.
Norman Crisp
2018-05-31T21:23:31+0000
Stonewater Roofing just completed the replacement of our 22 year-old roof which had hail damage. We are amazed at the professional work they did. Bobby Johnson was the supervisor and was very meticulous in every aspect of the operation. He oversaw every element of the job and made sure it was done right. We are highly pleased with the work and appreciate Mr. Johnson's supervision.
Norman Crisp
Don Pickett
2018-05-24T21:18:12+0000
We are still waiting on my moms roof to be replaced. When they installed the roof almost 6 months ago, they neglected to check batches and they had 2 different batches installed. It has been a constant delay and blame game. They were paid and still waiting on resolution. We should not be the ones doing all the leg work to get it fixed.
Jim Weaver
2018-04-29T20:13:28+0000
As the result of hail damage I had a new roof installed by Stonewater Roofing.
Dylan Day their rep was very helpful throughout the process and I could not be more pleased with the whole job.These people are professionals.
Jacob Law
2018-03-17T16:58:15+0000
Amazing company to work for! We care about what we do and how how it gets done. Changing the industry with customer service and a top quality job done right each time is our goal and mission!
Donna Fried
2018-02-03T01:29:46+0000
I was in need of a new roof, called Jo at Stonewater Roofing, he came out and gave us an estimate. Materials showed up, crew, and tidy clean up, a very professional service. I’m very excited to say that after my heater running for at least 5 days straight my electric bill was lower than the same time this time last year. Saving money and have a great looking roof. Thanks Stonewater Roofing!
Chuck Faraci Sr.
2018-01-29T20:49:06+0000
We had a tornado come thru our gated community about 4 months ago and as usual many roofing company's came knocking on my door. The company I chose was Stonewater Roofing. Their representative that approached me was not pushy and very professional in every way. He explain to me in layman's terms on what to expect if his company got the job. His words were true, the company came thru with flying colors. The crew was on time with the project manager being first on the job. He stayed with the crew all day, getting on the roof and making sure it was done properly. The crew was well behaved and dedicated to the job. The project manger was the last to leave making sure I was satisfied with the job and cleanup. I highly recommend them to anyone who needs a new roof or repair.
Nancy Istook Freeman
2018-01-19T17:03:48+0000
I live out-of-state with a rental house in Tyler. I got a call from my renters saying there had been a huge hail storm, and they thought I might want to have my roof checked out. I found out my roof was a total loss, and what could have been a total nightmare of an experience finding a roofing company and having a roof replaced while living out-of-state, was not at all when dealing with Jordan Law and Stonewater Roofing. It has taken some time to get everything done, but that has more to do with dealing with a renter and their availability. Jordan, though, has done all the hard work and communication so that I didn't have to be the middle man in coordinating everything. I heard great reviews from my renters that Stonewater Roofing was very quick and efficient, that the roof looks terrific, and that they didn't leave so much as a single nail behind! Thanks to Jordan Law and Stonewater Roofing for making this situation relatively painless for me! 🙂
Erica Chase
2018-01-19T15:30:16+0000
Once we settled down to business, I was very pleased with Stonewater Roofing, Jordan Law, and anyone SW brought out to my home. There ended up being an issue with a portion of my roof and what could have cost a whole lot more ended up being very affordable because his carpenter only made me pay for labor and materials. They also helped me find a way to finance the roof which isn't as easy to do with roofing companies as I would have thought. Thanks guys!
Holly Varvel-Clark
2017-03-09T00:51:24+0000
Amazing company. They are fast, efficient and nice!!!! I am VERY impressed.
Margaret Windham
2017-02-01T17:26:42+0000
I have never dealt with a company who has been so professional from start to finish. Mark handled everything, including working with my insurance company! He explained about the materials to be used, the roofing process itself, protection of my home and yard, their clean up and his follow-up to make sure that everything was done as promised. Their staff made efficient use of their time. I am delighted with my new roof. Thanks to you, Mark, and all of the roofers.
Margaret
GordonandBrenda LeMaire
2017-01-26T00:51:54+0000
These guys were terrific. They did our roof in one day! And they did a phenomenal job. If I ever need another roof, I'm calling these guys. And if anyone needs a new roof I will recommend these folks. They were GOOD!
Karen Stone Parrish
2017-01-17T20:09:02+0000
Stonewater is a great roofing company. They are prompt, courteous and fair pricing! Give them a call!
John Phinehas Symes
2017-01-05T19:14:33+0000
My relationship with Stonewater Roofing was handled by Chris Stephens from the beginning and throughout the entire job. I could not be more pleased with him as the representative for the company, and I could not be more pleased than I am with the job. He told me of amenities that would be included that I did not even know of, and they were included as he said. The job was finished and cleaned up in one day by a crew of specialist working efficiently together. I couldn't be more pleased with those representing Stonewater Roofing and the job they did for me.
Jacky Ouin
2016-09-30T17:35:45+0000
Stonewater Roofing did an amazing job on our roof! Roland was very helpful throughout the process with the insurance company as well. We really appreciate their work ethics and respect for our home. Stonewater's staff was professional and on task. Our yard was covered and kept clean from start to finish, even with the rain! Thank you all very much!#love my new roof!
Shmeil
Judy Bulhoes
2016-09-23T19:18:21+0000
Most professional workers I have seen in a long time. Did a beautiful job and quickly. The workers in the Tyler office are the best!
Kiki Smith
2016-08-17T18:06:28+0000
Finished my roof in under 48 hours and left my property cleaner than it was when they found it!
Jason Roy
2016-07-29T20:28:15+0000
Good folks! Whenever people need recommendations I tell them StoneWater!
Jen King
2015-03-20T00:31:13+0000
I can't say enough about Roland and his company! They handled a difficult insurance issue with complete professionalism. I highly recommend them!
Suzanne Green
2014-09-18T17:38:51+0000
They handled the insurance co., they did everything they said they would do. They cleaned all the debris on the ground. I am very pleased. I would recommend then.