This is a serious alert for homeowners in Frisco and surrounding areas. Unscrupulous roofing contractors are on the prowl, looking to take advantage of people following the latest round of hail storms to hit North Texas. The key to protecting yourself is knowing how to spot one of the bad guys. Let us at Stonewater Roofing help you out.
Things To Avoid
Calling Your Insurance First: When a damaging storm hits, it might seem natural to immediately file a claim with your insurance company. But they do not want to give you money for roof repairs, and often cannot properly determine what needs to be fixed. Always call a roofing company first to assess the damage. Only a highly skilled professional, like the ones at Stonewater Roofing, will be able to identify and document the true extent of damage to your home, and create an accurate estimate for repairs. The claim process becomes hassle-free when homeowners are already armed with this detailed information.
Absorbing Your Deductible: Many roofing companies will offer — even advertise — to absorb or waive your deductible. Simply put, this practice is illegal and could get you and the company in serious trouble. While it may save homeowners a few thousand dollars on their roof repairs, it is considered to be a form of insurance fraud. The law is rarely enforced, which is why companies can get away with publicly making such claims. The roofing company often accounts for the lost money by using cheaper materials, cutting corners on the project, or exaggerating the price of their services.
Not Doing Research On A Contractor: The roofing industry has a bad reputation thanks to scam artists who swoop in after a hail storm, provide subpar services, collect your money and vanish without a trace. But some roofing companies genuinely want to help. Your home is the biggest investment of your life, so do research before trusting someone to protect your property. Look at the reviews on Google and/or Facebook. Make sure that the company has a professional website and reliable contact information. See if they have a corporate office, and are not just a “guy in a truck.” Proper research will provide you with peace of mind.
Paying Cash To A Storm Chaser: Hail storms always bring out fly-by-night roofers, those who are not professionals and are simply trying to make some extra money on the side. They often use high-pressure tactics and demand payment upfront, many times in cash. This is not someone whom you should trust. Make sure that you hire a roofing company which provides proper documentation throughout the process. Do not pay for a completed roof until the work is actually finished. When you do pay, get a receipt or a copy of your check. Also, if a company offers financing options, they are more trustworthy and likely to be in business for the long haul.
Signs Of Fraud
Claiming Work That Wasn’t Done: A roofer should provide you and your insurance company with an estimate that includes several items to be replaced during the project. But, when construction begins, it is easy for unscrupulous workers to cut corners and claim that things were fixed when they were not. This is particularly true with parts of the roofing system which sit under the shingles, out of view from homeowners and inspectors. Then, in the future, when these parts are in even more serious need of repair, your insurance company may not pay for the work since it was included in your previous claim.
No Office Location Or Website: You have agreed to a contract with a roofing company and need to get in touch with them, either before the project begins or even many years later. A quick online search yields no results. What can you do? Not much, because many roofers are simply a “guy in a truck” with no business location or online presence. Before you choose a roofing company, make sure that they have a physical office, a professional website and social media pages on Facebook, Twitter, LinkedIn and more. You should be able to contact the company without hassle and discuss any issues with a dedicated customer service representative.
No Company = No Warranty: A warranty is a great purchase when getting a new roof installed on your home. It provides decades of comfort, knowing that your investment is protected at all times. But what happens if you pay for a warranty with a company that goes out of business just a few years later? Then, that money is wasted and you are out of luck when more repairs are needed. Search for a roofing company that has been in business for many years and shows no signs of slowing down. Also, ask if the warranty is provided by the just the company itself or the material manufacturer as well.
A Company You Can Trust
Stonewater Roofing started from humble beginnings at a home in East Texas, and now we wish to ensure that your home, and your family, are safe from the elements. But we are more than just a home repair company. We are your neighbors in this community. When someone is in need, we are there to help them out. When a local musician hits the scene, we are there to bring them an audience. When the Texas Revolution score a touchdown at Stonewater Roofing Field in Frisco, we are there to cheer for the team. And when a storm strikes, Stonewater Roofing is there for our community… our neighbors… our family.
Project Managers & Warranties: A roofing system from Stonewater Roofing is both reliable and protected. We have a team of unbelievably skilled project managers who remain at the site of every roof installation, to ensure that your home receives only the highest quality of workmanship — from start to finish. We also offer warranty options that will help you sleep easier, knowing that your family and your property are safe from the harsh Texas weather. Our warranties are backed by GAF, the largest manufacturer of roofing products in North America, and can keep you covered for a lifetime.
Say Yes & We Do The Rest: There are absolutely no headaches or hassles when you work with Stonewater Roofing. We agree to assist you with every step of the way, including the tedious and often confusing insurance claim process. We make sure that you get the most value for your deductible. After all, we are The Leader In Insurance Claim Approval. We will not stop until you, the homeowner, are completely satisfied with your brand new roof system. And, if you ever have a question or concern, our customer service representatives are easy to reach, and eagerly waiting to help you out.
Still have questions or concerns? Explore our website and social media channels, or call us at 903-266-1205 to speak directly with one of our trained staff members.