Tag Archive for: Community

3 Great Reasons To Hire A Local Roofing Contractor

No matter where you are located, you always want to hire a local roofing contractor to help you with your roofing needs. It might sound like a simple idea, but there are many roofers who chase storms around the country in search of business. Selecting one of these contractors can be dangerous.

Here are three great reasons to stay local when trusting a roofing contractor with your property.

1. We can be verified by the community.

Stonewater Roofing is licensed in both Texas and Louisiana. We are members of several local organizations and active in local communities. “We’ve got a lot of references locally,” explained Kurtis Galyen, commercial sales executive with Stonewater Roofing. “We can definitely speak to the community and what jobs we’ve done in the community, how many jobs we’ve done in a certain area.”

Not only that, but we are also very proud of the charitable work that we have done within our communities, such as helping local teachers get necessary supplies for the classrooms, or helping local students achieve their dreams.

Traveling roofers might not be properly licensed and probably have no interest in seeing the community flourish. However, local roofing contractors can be trusted to be knowledgeable and invested in you and your neighborhood’s well-being. “Our credentials are easily validated,” Galyen added.

2. We respond quickly.

Stonewater Roofing operates brick-and-mortar offices in Tyler, Longview and the DFW area. When you choose Stonewater, you can be sure that help is always available, no matter when a powerful storm strikes. “We’ve been called out all times of the day, on the weekends, middle of the night,” said Galyen.

A traveling roofer might be hundreds of miles away when you need help.

Local roofing contractors are always nearby and ready to assist in the event of an emergency. “We can come out on site instantly with some tarps and some materials to minimize the damage that’s caused by a storm,” Galyen said. That is a peace of mind that you can only find when you pick local.

3. Your neighbors love us.

Stonewater Roofing humbly asks all customers to leave an honest review on Google (Tyler, Longview, Bedford), Facebook and the Better Business Bureau‘s website. We have earned more than 500 overwhelmingly positive reviews from customers, all local to the communities in which we serve.

These reviews prove that Stonewater Roofing is providing quality workmanship and outstanding customer service. It’s not just us saying this — our customers agree.

“You can go online and take a look at those,” Galyen stated. You might even find someone from your very own neighborhood. The traveling roofer likely isn’t collecting reviews from your neighbors, because they are not as committed to helping the community as we are.

National Roofing Week Puts Focus On Roofing Industry & Community

Stonewater Roofing is celebrating National Roofing Week from August 23-29, 2020. This is a chance to stress the need for a good roof on every home and business, focus on the value of a reputable roofing company, and promote positive endeavors within the residential and commercial roofing industry and the community.

Organized by the National Roofing Contractors Association, this annual occasion serves as a reminder that the roof is one of the most important components of every structure. It is the first line of defense against the elements. However, it is often taken for granted until it falls into disrepair.

For this reason, it is crucial that home and business owners make informed decisions about maintaining and replacing their roof systems when needed.

National Roofing Week enables roofing professionals to engage with their communities and inform the public about the essential role that a roof and a roofing company play in our lives. “Stonewater is committed to informing customers of the importance of choosing the right roofer,” explained Annissa Albers, Events & Marketing Coordinator for Stonewater Roofing. “This week helps Stonewater spread the word through different posts and events.”

Keep an eye on Stonewater Roofing’s Facebook page to see what is being done to celebrate the week. “We want to highlight our National Roofing Week projects as well as thank the employees of Stonewater Roofing for the hard work that they do.”

Stonewater Remains Open To Serve Your Home & The Community

East Texas officials have been forced to take drastic action in an attempt to prevent the coronavirus outbreak from spreading even further. Longview and all of Gregg County are under a ‘stay-at-home’ order until at least April 9, and now Tyler and Smith County join that order until at least April 10.

“The purpose of this order is to further protect the health, safety and welfare of Smith County,” said Judge Nathaniel Moran.

This means that non-essential businesses (retailers, salons, theaters, gyms and more) will be closed until the order is lifted, while only essential businesses (grocery stores, pharmacies, service providers, banks and more) will remain open. Smith County created an infographic to show citizens the difference between essential and non-essential businesses.

Smith County Infographic: Essential Vs. Non-Essential

(Click To Make Larger)

We are proud to assure you that Stonewater Roofing is deemed an essential business, as we work to protect you and your property from the elements. This means that roof work will continue uninterrupted with both new and existing customers. However, with offices in Tyler and Longview, we will not be visiting homes or commercial properties for door-to-door sales purposes.

But there is still an innovative way for you to get a new roof on your home or business while the order is in effect. Remote Roofing by Stonewater allows you to communicate with us via text message and video conferencing, receive and sign digital documents, and make payments using our secure online portal. Should you choose, the whole process can be done without ever opening your door. It’s simple and safe, and now is the perfect time to consider using this option.

“Our office is going to be reducing staff and following CDC guidelines to keep ourselves and our clients safe, but all offices remain open at this time,” stated Stonewater Roofing COO and co-owner Jacob Law. “Don’t be afraid to reach out to us if you’re having a problem. We are allowed to move around and take care of you, and we can do that safely.”

In addition to the roofing service that we provide to homes and businesses throughout East Texas, we at Stonewater Roofing also strive to give back to our community. With that in mind, we are exploring numerous ways to help out area senior citizens and others who may be struggling to survive this crisis. “We’ve got a few things lined up that we’ll be actively doing to assist our community,” Law added.

This is an uncertain time, and nobody can definitively say how long it might continue. But it is important to remember that we are all in this together, and Stonewater is here for you.

This article was originally published on March 27, 2020.

Stonewater Halts Door-To-Door Sales, But Work Continues

With the safety of the community and our employees in mind, Stonewater Roofing has halted all door-to-door sales efforts at this time. However, as an essential business in the construction industry, we continue to have staff members in the office and crews in the field to help area homes and businesses stay protected from the elements during this time of crisis.

In compliance with government orders, door-to-door sales operations were ceased in East Texas counties as their stay-at-home directives were issued: March 26 for Gregg County, March 27 for Smith County, and April 2 for the rest of Texas under executive order from Gov. Greg Abbott. Operations in Louisiana have also been suspended.

Recent storms across the area have proven why Stonewater Roofing is an essential business. An influx of customers have called to request roof inspections and repairs, and we are grateful to be in a position that can provide assistance to them during this trying time. Work continues uninterrupted for both current and new customers.

Stonewater Roofing is taking action to ensure that everybody remains safe while projects are completed. Employees are required to follow safety guidelines regarding sanitation and social distancing. Customers are also being encouraged to take advantage of a process introduced last year which has now proven to be extremely beneficial to residents and business owners.

Remote Roofing by Stonewater allows customers to keep in touch with us using text messaging. All documents are available in a digital format, and our secure portal can accept payments online. In most cases, this process can eliminate all direct contact with our salesmen and contractors.

East Texans have no reason to be alarmed should they see Stonewater Roofing vehicles and crews around town. This only means that we are working to protect your neighbors and their property. Our goal is to provide the community with some peace of mind during this uncertain time.

Kids Bring Valentine’s Day Surprises To Tyler Nursing Home

Every woman deserves to feel loved on Valentine’s Day, and a special group of ladies got a surprise visit from some pint-sized Cupids this year. The sons of Stonewater Roofing employees hand-delivered gifts to the elderly women at Park Place Nursing and Rehabilitation Center in Tyler.

“Stonewater Roofing is very active in the community, showing our love and appreciation for the people,” stated chief marketing officer Trent Spradlin. “This is not about installing roofs. We know that these people aren’t going to be getting new roofs. It’s just about making sure that they feel loved.”

Valentine's Day Delivery At Nursing Home

The children who participated in this generous deed were as young as 3 years old.

Mark’s Formals provided dress clothes for the young men, while Stonewater Roofing purchased a wide variety of small presents including socks, hand sanitizer, tissues, puzzle books and more. The female residents also had the chance to get a picture made with their tiny Valentines.

“We wanted those who may be without their husbands or significant others to still experience the love of Valentine’s Day in some capacity,” said Spradlin.

Valentine's Day Delivery At Nursing Home

But the kind gesture was not just about the lucky ladies. It was also beneficial for the kids who took part. “We look at this as an opportunity to show the young men in our families the importance of loving and valuing women,” Spradlin explained. “We hope that it instills a sense of respect within our boys as they get older.”

‘Setting Aside Roof Sales’ To Help Longview Recover From Storms

Extremely powerful straight-line winds caused severe damage to homes and businesses across Longview this week. The National Weather Service said that gusts reached as high as 90 mph along a path nearly 17 miles long and more than 2,000 yards wide. KLTV meteorologist Mark Scirto compared the Longview storms to “an EF-1 tornado and a high-end Category 1 hurricane.”

Mayor Andy Mack confirmed that there were no fatalities nor serious injuries in Longview, but there was plenty of damage left behind.

A tree lands on the roof of a home in Longview, TX.

Roofs were ripped apart. Large trees and power lines were toppled. The Longview storms resulted in widespread power outages and even forced some East Texas school districts to delay or cancel classes. Residents shared stunning photos of the damage on Facebook, showing massive amount of debris in their yards and on top of their houses.

But nothing could prepare Alicia Price for what she saw firsthand. “Facebook does not really do the damage justice,” she said. “You drive down through here and see roofs ripped off homes, huge trees through homes, windows blown out, patio doors blown out. The damage is pretty astronomical.”

Severe storms caused catastrophic damage to homes and businesses in Longview, TX.

That prompted Price, an invoicing specialist with Stonewater Roofing, to spring into action. She began coordinating with friends, business owners, police and city officials in Longview. The goal was to donate time, money and supplies to those impacted by this brutal storm, as well as those trying to clean up the mess that it left behind.

“We just wanted to give back to the community and help,” Price explained.

The local Longview roofing team set up camp at the corner of Judson Road and Eden Drive. There, they have been providing barbecue meals around the clock and offering assistance in any way possible. “People are showing up to help,” stated Price early Friday. “Even this morning, I had some random people drop some water off. I don’t even know how they knew we were here.”

Along with the homeowners who saw property damage from the storm, Price and her team are also helping the city workers who have been busy cleaning up the storm’s path of destruction. “The city and police department were very welcoming,” Price added. “They’ve had nobody offer, so they were very excited that we were here and showing up.”

Trees knocked down onto homes was a common sight after storms blew through Longview, TX.

“When incidents like these happen, this is where we set aside trying to sell a roof,” explained Trent Spradlin, Chief Marketing Officer with Stonewater Roofing. “We set that aside for being empathetic to people who have lost something. All of us here at Stonewater obviously have experienced loss of some sort at some time, and we know what that’s like.”

“Whether its a homeowner or a city employee that’s been working throughout the night and during the day, giving them a break and some sense of normalcy, not having to worry about not having electricity at home to cook food and things of that nature, really is the reason that we’re doing this,” Spradlin elaborated. “It speaks directly to the Stonewater culture.”

“It’s All About Networking” At B2B Expo In Tyler

East Texas business leaders shook hands and swapped cards at the Harvey Convention Center on Thursday afternoon. Many of the area’s best companies gathered under one roof for the B2B Expo, presented by the Tyler Area Chamber of Commerce and sponsored in part by Stonewater Roofing. More than 5,000 people attend the event each year.

“This event is 25 years old this year, and it’s all about networking,” said chamber COO Henry Bell. “It’s all about connecting people to help them do their businesses with each other, business to business. That’s B2B.”

Booths were spread across the convention center’s main room, and even spilled out into the hallways. Along with the exhibition floor, the event included specialized presentations to help local businesses learn the skills that are necessary for growth. “We had HR workshops this morning. We had a networking luncheon. Now, the expo with all of the exhibitors and their booths,” Bell continued. “They’re all networking and networking with each other.”

“If it wasn’t for small business, we would be nowhere,” said Brent Lyon, director of sales for Townsquare Media. “All of our employees believe that small business is the foundation of who we are.”

“This event has gotten better and better,” added Jennifer Gaston, editorial director for Tyler Today magazine. Her publication reaches 90,000 readers across Smith County. This is Gaston’s ninth year at the B2B Expo. “The more I’m involved with, the more people I meet. Stay engaged and find stories.”

Katie Clarkston holds her new Apple iPad Pro along with Stonewater Roofing’s Anayo Onyi (left) and Trent Spradlin (right) at the B2B Expo in Tyler.

Stonewater Roofing was among the businesses in attendance at the expo, interviewing officials from other companies on Facebook Live and handing out bags, water bottles and more. Invoicing specialist Matthew Coats even provided some live music for the event. A very special congratulations goes out to Katie Clarkston with SERVPRO of Tyler, who walked away from the Stonewater Roofing booth as the winner of a brand new Apple iPad Pro.

Meanwhile, Bell is particularly proud of how the area has thrived in his time with the chamber, partially due to efforts like the B2B Expo. “It is very fruitful to see the success and the growth that Tyler and East Texas has experienced,” he said. “We were instilled as youngsters that you should give back to your community, give back more than you take out of a community, help it grow.”