Top 10 Questions to Ask a Roofing Contractor

Protecting your home starts with a top-quality roof, and when that roof needs repair work, finding a reputable roofing contractor becomes equally important. But with so many options available, how do you determine the right fit for you? To make an informed decision, you need to ask the right questions, so we’ve curated a list of the top 10 questions you should ask any roofing contractor before hiring them. By doing so, you’ll gain the peace of mind and confidence needed to make the perfect choice for your roofing needs.

1. What is your company’s full name and address?

When choosing a roofing contractor, it’s essential to prioritize transparency and credibility. A traceable business name, physical address, and contact information are all critical indicators of a reliable contracting option, so be cautious of contractors who can’t or are unwilling to provide this basic information.

To ensure you’re making an informed hiring decision, take the extra step of researching their name and address through resources like the  Better Business Bureau, online databases, and relevant social media channels. Thorough additional investigations will help you spot potential red flags that may raise concerns.

2. How long have you been in business?

Experience matters in the roofing industry, and while young, talented contractors can do phenomenal work, you are more likely to have a good roof repair experience with well-established roofing companies. A proven track record, an extensive portfolio, and a collection of customer testimonials mean the contractor is more likely to provide reliable and high-quality services. For example, Stonewater Roofing has been providing contract roofing services for over thirteen years.

3. Are you licensed and insured?

One of the most crucial questions to ask, not just a roofing contractor but any contractor, is whether they have their  licenses and insurance. A reputable roofing contractor like Stonewater Roofing will have the necessary licenses to operate in your area and carry adequate insurance to protect you and their workers in the event of an accident. If they seem hesitant to share this information with you, take that as a sign to walk away.

4. Can you provide any reviews or customer testimonials?

This is one of the most important questions to ask a roofing contractor! Referencing reviews from previous clients can provide valuable insight into a contractor’s quality and professionalism, and while doing this yourself can be helpful, asking the contractor directly will allow you to gauge their confidence in their work. How easily and readily they provide you with customer opinions will speak volumes about the quality of their services.

5. Do you offer a warranty on your work?

 

A reputable roofing contractor should stand behind their work with a warranty. More extended warranties generally indicate a higher level of confidence, so inquire beforehand about the warranties they provide for both materials and labor. That way, you have peace of mind in case any issues arise after the project is completed.

Some products require installation by contractors with special certifications to qualify for their warranties. Master Elite® Contractors are authorized to offer any GAF enhanced limited warranty — a status Stonewater Roofing proudly holds.

6. Can you provide me with a written estimate?

 

To ensure your project is smooth and surprise-free, make it a priority to ask for and obtain a detailed, written estimate in advance. While many contractors regularly provide estimates for their work, it’s always a good idea to double-check, as a detailed estimate will have many major costs listed, including labor, materials, and any potential unforeseen expenses that may arise.

At Stonewater Roofing, we take a different approach to estimates. We work closely with your homeowner’s insurance provider to simplify the process so that your deductible becomes your primary financial consideration. This enables our team to make the process easier for you while still ensuring that your budgetary expectations are efficiently managed.

7. How will you ensure the project is completed on time?

Hiccups happen, but a dependable roofing contractor should be able to provide you with an estimated project completion timeframe and share what contingency plans they have in place to address potential obstacles. Thoroughly review your contract before finalizing the home improvement project, ask questions, and be sure they have the necessary provisions to guarantee a schedule.

8. What steps will you take to protect my property?

When you have work done on your house, it’s natural to feel concerned about the impact on your property, so ask your contractor about the precautionary measures they will take to protect your home. Ideally, you want your property to look exactly as it did before the work began, and a reputable contractor will take steps to ensure your mind is put at ease.

9. What safety precautions do you follow?

Roofing can be hazardous work, so a quality you should look for when hiring a contractor is whether or not they effectively prioritize the safety of you and their team. Ask about the safety measures they have in place to protect their workers; don’t be afraid to ask about general liability or whatever questions are necessary to put your mind at ease.

10. What do you do with refuse material?

When your roofing contractor completes the project, the last thing you want to deal with is a yard filled with the debris they’ve left behind. Ask your roofer what they do with roof-related refuse material and how they can ensure it gets disposed of properly. Most qualified contractors will bring along a dumpster or other refuse container for damaged materials but confirm ahead of time so you aren’t left cleaning up their mess.

Stonewater Roofing takes customer service and job site cleanliness seriously. We clean our work area and the surrounding yard at the conclusion of every work day, not just when the project is complete.

Stonewater Roofing is a contractor you can trust!

Choosing the right roofing contractor is the first step toward a successful roofing project. Whether you’re looking for basic repairs or a full roof replacement, you need to make the right choice when hiring. By asking these ten essential questions, you can more effectively assess the expertise, professionalism, and reliability of any contractor before making your decision.

But if you’re looking for a roofing contractor you can trust, look no further than Stonewater Roofing. While you now know what questions to ask a roofing contractor, you can rest assured that you’ll get top-quality work if you go with Stonewater. With our extensive experience and unwavering commitment to customer satisfaction, you can be confident in the results of your roofing project every single time.

For a free quote or to ask any questions you may have, contact the team here at Stonewater Roofing today!