Tag Archive for: BBB

Stonewater Joins North Texas Roofing Contractors Association

Stonewater Roofing is proud to partner with the North Texas Roofing Contractors Association, an organization that helps roofing professionals in and around the DFW area. Members must meet high industry standards and live up to a code of ethics designed to benefit consumers.

It is no secret that the roofing industry is fraught with devious contractors who chase storms, take advantage of property owners and deliver subpar work. However, groups like the North Texas Roofing Contractors Association seek to legitimize the companies who are doing things the right way, and they let consumers know who to trust.

NTRCA members are not stormchasers. They are full-time roofing companies — all in excellent standing with the Better Business Bureau — who are dedicated to helping the community by providing important roofing services. Members can provide a detailed list of accreditations, warranty information, previous work and customer references.

Along with this, NTRCA members also promise to apply only high-quality roofing materials that are not previous used or expired. For instance, Stonewater Roofing uses materials from GAF, one of the industry’s leading manufacturers. We have been named a GAF Master Elite certified installer, earning us a reputation of trust and excellence.

Stonewater Roofing and all other NTRCA members also comply with federal, state and municipal laws, specifically as it relates to the payment of deductibles. (Spoiler: Yes, you have to pay your deductible. It’s the law.)

In addition to the strict code of ethics, NTRCA also helps companies stay informed about the latest developments in the roofing industry through education opportunities. Events held throughout the year offer members a chance to learn from each other and receive in-depth training on a variety of topics.

“This is another great partnership that will help us continue to grow as a company,” stated Stonewater Roofing founder and CEO Roland Browne. “It’s also another great way for property owners to know that, when they work with Stonewater Roofing, they’re working with a trustworthy company who can and will provide peace of mind.”

How To Spot Door-To-Door Roofing Scammers

Springtime weather may be beautiful, but the severe storms we see during this time of year also means door-to-door scam artists are out and about, most acting like contractors.

About 8,000 complaints are reported each year to the Better Business Bureau about the roofing industry alone. It’s the number one scam during the spring. Lots of scam artists pose as roofing contractors, knocking on your door, promising to fix the damage from the last storm for a cheap price.

Some legitimate contractors also go door-to-door, but how can you tell if someone’s lying?

Mechele Mills with the Better Business Bureau of Tyler said, “If they have an unmarked vehicle, that’s something to be watchful for. Also, if it’s really hard to identify what company they’re with.”

Mills said that another red flag is if the person at your door doesn’t have a business card, or won’t give you contact information.

“You also want to check out their reputation, check out their track record,” Mills suggested.

Pay attention to how they’re asking you to pay for the roofing service. “If they ask for money up front, if they ask for cash, be cautious with that.”

Lots of times, these scammers will take your money, and won’t come back.

Mills said, “The safest way to pay is to use a credit card, because you’ll have 60 days to dispute that transaction.”

The most important thing is your safety. If someone knocks on your door, you don’t have to answer it.

The City of Tyler has an ordinance in place saying that solicitors cannot come to your door before 10:00 a.m. or after dark. They also can’t come to your door at all if you have a no soliciting sign — something to keep in mind if you want to avoid these scammers altogether.

The BBB also says to look out for door-to-door scam artists posing as other types of contractors, like asphalt workers.

For more scam information, or to check out a specific business, head to the BBB of Tyler’s website.

A version of this article originally appeared on KYTX’s website.