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Stonewater Roofing Voted Tyler Paper’s “Best In Town”

Stonewater Roofing is proud to have been voted “Best in Town” by the Tyler Morning Telegraph‘s readers. The company defeated its competition by an overwhelming majority, proving what our employees have known for years. The local experts at Stonewater Roofing are second to none when it comes to protecting your property.

Results of the contest were officially announced Sunday after nearly two full months of nominations and voting.

“We know we’re the best roofing company, and it’s nice to hear that our customers agree,” said Curtis Jackson, Stonewater’s vice president of sales and marketing. “This is obviously a huge honor for us. It shows that our entire team is doing everything right, top to bottom. It’s very rewarding, and we could not be more excited.”

“We’re extemely proud of the work we do, proud of the service we provide, and now we can be proud knowing that the people we help truly appreciate everything we’ve done,” Jackson added.

Of course, reviews are also a good measure of customer satisfaction, and Stonewater Roofing has more Google reviews than any other East Texas roofing company. Click here to read those reviews or leave one yourself!

Along with excellent customer service and workmanship, Jackson credits some of the win to the company’s community activism efforts. “Giving back to the community is not a one-way street. When you help out others, you receive help in return. Whether it’s the nonprofits we help with sponsorships, the students we help with scholarships, the teachers we help with school supplies, the property owners we help with roofing issues,” he said. “We’re the best in town because we’re an active part of the town.”

Join our list of happy customers and see for yourself why Stonewater Roofing is the best in town. Click here to schedule your free roof damage assessment today!

Don’t Let Hidden Hail Damage Ruin Your Property’s Roof

You might think that your roof looks fine, but it could be the victim of hidden hail damage. After all, more than 30 severe storms dropped one-inch hail or larger across DFW and East Texas, and that’s just since the beginning of this year. This is large enough to cause some serious roofing problems, and your property likely got hit.

“Oftentimes, you can’t see damage from the ground,” explained Stonewater Roofing senior sales representative Anayo Onyi, “and if you do see anything that looks like a disturbance, you can’t really identify it without being up on the roof.” So, there is only one sure way to make sure that hidden hail damage doesn’t become a major problem.

“Your next step is to have a qualified professional — Stonewater Roofing — come up and inspect the damage for you,” Onyi said.

Stonewater Roofing’s experts provide a complete health check of your property. “We look for primary and collateral damage. So, primary damage would be to the shingles themselves. Collateral damage is to soft metals, window screens, gutters and things like that,” Onyi said. “All that kind of just helps to paint a picture of what actually occurred and the extent of the damage.”

Inspecting your roof yourself is not recommended. First, you are likely not trained in how to spot damage. But most importantly, it can be very dangerous if you were to slip and fall. “It’s kind of a waste of time, unnecessary risk,” Onyi stated. “It’s best to have somebody that does that day in, day out come and give you a professional inspection.”

In just 15 minutes, you get the peace of mind that comes with knowing the status of your roof, and you’ll know what the next step is to staying protected. “If you don’t have any storm damage, great,” Onyi added. “But if there’s a potential issue that might cause a leak later down the line, then I’m going to point that out to you.”

Ready for your free damage assessment? Contact us today and make sure that your home or business is safe from the next storm.

Stonewater Ranked Top 100 Roofing Contractors In North America

Stonewater Roofing announced Tuesday that the company has been named by Roofing Contractor magazine as one of the Top 100 Roofing Contractors in North America. The East Texas organization came in at No. 83 on the publication’s annual ranking for 2020.

This is the second year in a row that Stonewater Roofing received this honor. In 2019, the company was No. 88 on the list.

“One of the biggest characteristics of this company is that we pride ourselves on continuous growth,” said Chief Marketing Officer Trent Spradlin. “As our company grows, it’s a sign that our community is growing right along with us. The primary recognition we receive is the satisfaction from our customers. After that, recognition from the primary source of roofing news and information is just icing on the cake.”

This year has seen unique challenges within the roofing industry as a result of the COVID-19 pandemic. For example, quarantine mandates forced companies to find new ways of working with customers while maintaining social distancing. However, the team at Stonewater Roofing already had innovative procedures in place.

Remote Roofing by Stonewater lets customers receive roof repairs with limited contact. The process is easy. For instance, online payments and shared digital files allow you to take care of damages from anywhere, on your schedule.

Stonewater Creates First East Texas Council For Women In Roofing

Stonewater Roofing is proud to support women by offering them a wide variety of careers in the typically male-dominated roofing industry. In addition, the company now has teamed up with National Women in Roofing to help develop the organization’s new East Texas council.

When most people think of roofing, they imagine strong men with hammers and shingles. But that is not always the case. Women are a key part of the industry. Inspections. Insurance claims. Construction. In every step of the roofing process, females play a vital role. This has been the case with Stonewater Roofing for the past decade.

“Stonewater has always strived to be inclusive,” explained Dianna Gregg, the company’s Director of Operations. “We have women on the office staff, at the executive table, and at the construction site. There is nothing that stops a female from holding these positions. In fact, it benefits us to have a variety of viewpoints at all levels of the company.”

For instance, Tayler Burkett is one of Stonewater Roofing’s newest hires. As a project manager, she reports to work sites across East Texas. Burkett ensures that all crews properly install new roofs on homes. The job requires strong leadership skills. “I don’t think that females come short of many things. We’re as capable as men,” she said.

Stonewater’s new project manager proves that roofing isn’t just for men.

National Women in Roofing took notice. The volunteer group consists of nearly 1,500 members across the nation. It aims to advance the careers of female roofing professionals. They provide networking, mentoring and education opportunities for women in all areas of the roofing industry.

This is done, in part, through local councils. Many have already been established in cities nationwide such as DFW, Houston and Austin. However, none yet exist in East Texas. National Women in Roofing is looking to change that by forming a council in Tyler. So, the group worked with Gregg and Stonewater Roofing for help.

“I was really excited to get approved. The council is already forming and I’m eager to get started,” Gregg said. “Stonewater Roofing has long supported women within our company. We are honored to continue that trend throughout the entire roofing industry here in East Texas.”

The council will regularly meet to discuss issues that impact women in the industry. They will have a chance to connect with their peers, exchange ideas and express concerns. Above all else, members are encouraged to work together and empower each other. “The main goal is to support and inspire members in their careers,” Gregg added.

Interested in a career at Stonewater? Then check out our current job openings.

“We expect a number of meetings and activities to be announced soon,” stated Gregg. Recruitment events are also being planned for those who wish to join the East Texas council. However, the first few meetings will be held online due to COVID-19. Visit the National Women in Roofing website for updates.

“This is an exciting new chapter for women in the roofing industry,” Gregg said, “and I’m so proud to be a part of it.”

Wienerland’s Iconic Roof Held Record For Steep Pitch

One of Tyler’s most iconic buildings will soon be gone. The Tyler Morning Telegraph reported in March that the former home of Wienerland is set to be demolished. The business holds many memories for East Texans, but is also well known within the roofing industry. That is because Wienerland’s roof held the record for the steepest pitch on a commercial building in Tyler.

Pitch is essentially the angle or slope of a roof. It is expressed as a ratio of vertical rise to horizontal span. For consistency within the United States, the span is always 12 inches. So, pitch measures how many inches a roof rises over the course of 12 horizontal inches. The easiest and safest way to measure the pitch of a roof is from the attic.

Slope Diagram

There are several common pitches within the construction industry, such as 4/12 for low-slope roofs up to 9/12 for steeper-slope roofs. The old Wienerland building is an oddity at 18.4/12 and an angle of nearly 57 degrees.

Pitch helps to redirect water and snow. Areas that see significant amounts of precipitation will typically require greater pitches or minimum slopes on buildings for protection. Since rain and snow are not regular issues in East Texas, the Wienerland pitch must have been for other reasons.

Let Us Help You With Your Commercial Roofing Project

Perhaps the pitch was to attract attention. If that was the case, it certainly worked. Wienerland was a cherished eatery in the Tyler community for five decades, starting in 1968 as Der Wienerschnitzel. It was rebranded as Wienerland in the 1980s and saw great success along East 5th Street. After the owners died in 2016, the location was sold. Wienerland then reopened in May 2017, but it closed again in August 2018.

The building is being torn down to make way for HTeaO, a modern iced tea franchise.

Stonewater Uses Only The Best Roofing Materials From GAF

Do not get sold by sales tricks. Choose a company that uses only the best materials from GAF, the nation’s largest roofing manufacturer.

Go ahead and ask your roofing contractor if they are going to use GAF materials. See if they don’t try to sell you on something that is supposedly “better” (actually just cheaper for them). If they are using GAF materials, be sure to find out if your roof will have a full GAF system: synthetic underpayment (not black felt paper), real starter shingles, leak barrier protection and attic ventilation.

If it is not a full GAF system, you will not get the GAF Wind Proven Warranty of unlimited wind speeds.

“You may also want to inquire how you can get a 10-year or even a 25-year labor warranty,” added Stonewater Roofing co-owner and COO Jacob Law. “Unfortunately, most will not be authorized to offer it to you.”

When you choose Stonewater Roofing, the full GAF system is standard. If your project is an insurance claim, we only require that you follow the law and pay your deductible. You will receive the full GAF system at no extra cost.

Together with GAF, Stonewater Roofing helps you protect what matters most!

Stonewater Remains Open To Serve Your Home & The Community

East Texas officials have been forced to take drastic action in an attempt to prevent the coronavirus outbreak from spreading even further. Longview and all of Gregg County are under a ‘stay-at-home’ order until at least April 9, and now Tyler and Smith County join that order until at least April 10.

“The purpose of this order is to further protect the health, safety and welfare of Smith County,” said Judge Nathaniel Moran.

This means that non-essential businesses (retailers, salons, theaters, gyms and more) will be closed until the order is lifted, while only essential businesses (grocery stores, pharmacies, service providers, banks and more) will remain open. Smith County created an infographic to show citizens the difference between essential and non-essential businesses.

Smith County Infographic: Essential Vs. Non-Essential

(Click To Make Larger)

We are proud to assure you that Stonewater Roofing is deemed an essential business, as we work to protect you and your property from the elements. This means that roof work will continue uninterrupted with both new and existing customers. However, with offices in Tyler and Longview, we will not be visiting homes or commercial properties for door-to-door sales purposes.

But there is still an innovative way for you to get a new roof on your home or business while the order is in effect. Remote Roofing by Stonewater allows you to communicate with us via text message and video conferencing, receive and sign digital documents, and make payments using our secure online portal. Should you choose, the whole process can be done without ever opening your door. It’s simple and safe, and now is the perfect time to consider using this option.

“Our office is going to be reducing staff and following CDC guidelines to keep ourselves and our clients safe, but all offices remain open at this time,” stated Stonewater Roofing COO and co-owner Jacob Law. “Don’t be afraid to reach out to us if you’re having a problem. We are allowed to move around and take care of you, and we can do that safely.”

In addition to the service that we provide to homes and businesses throughout East Texas, we at Stonewater Roofing also strive to give back to our community. With that in mind, we are exploring numerous ways to help out area senior citizens and others who may be struggling to survive this crisis. “We’ve got a few things lined up that we’ll be actively doing to assist our community,” Law added.

This is an uncertain time, and nobody can definitively say how long it might continue. But it is important to remember that we are all in this together, and Stonewater is here for you.

This article was originally published on March 27, 2020.

Stonewater Halts Door-To-Door Sales, But Work Continues

With the safety of the community and our employees in mind, Stonewater Roofing has halted all door-to-door sales efforts at this time. However, as an essential business in the construction industry, we continue to have staff members in the office and crews in the field to help area homes and businesses stay protected from the elements during this time of crisis.

In compliance with government orders, door-to-door sales operations were ceased in East Texas counties as their stay-at-home directives were issued: March 26 for Gregg County, March 27 for Smith County, and April 2 for the rest of Texas under executive order from Gov. Greg Abbott. Operations in Louisiana have also been suspended.

Recent storms across the area have proven why Stonewater Roofing is an essential business. An influx of customers have called to request roof inspections and repairs, and we are grateful to be in a position that can provide assistance to them during this trying time. Work continues uninterrupted for both current and new customers.

Stonewater Roofing is taking action to ensure that everybody remains safe while projects are completed. Employees are required to follow safety guidelines regarding sanitation and social distancing. Customers are also being encouraged to take advantage of a process introduced last year which has now proven to be extremely beneficial to residents and business owners.

Remote Roofing by Stonewater allows customers to keep in touch with us using text messaging. All documents are available in a digital format, and our secure portal can accept payments online. In most cases, this process can eliminate all direct contact with our salesmen and contractors.

East Texans have no reason to be alarmed should they see Stonewater Roofing vehicles and crews around town. This only means that we are working to protect your neighbors and their property. Our goal is to provide the community with some peace of mind during this uncertain time.

‘Remote Roofing’ Keeps You Safe During Coronavirus Pandemic

While the coronavirus threat continues to impact people’s lives in new ways each day, it is important for everyone to abide by the government guidelines regarding handwashing, quarantine measures and social distancing. Contact with others should be kept to a minimum or avoided entirely.

That is why Stonewater Roofing is reminding customers about a unique process implemented last year that is now more valuable than ever. Remote Roofing by Stonewater allows you to handle roof replacement procedures from your computer or smartphone, limiting your direct contact with salesmen and contractors.

We are committed to keeping you, your home and/or your commercial property safe during this time of uncertainty. We will continue to make ourselves available to customers, providing high-quality roof systems and ensuring that you stay protected. With Remote Roofing by Stonewater, it has never been easier to get a thorough assessment of your property, all on your own schedule.

Text Message

To get started with the Remote Roofing process, simply click on the link below to text Stonewater Roofing and schedule your free damage assessment. Our highly trained experts will visit your property and provide you with their findings. We can send digital documents to sign and payments can be made using our secure online portal. We can even conduct a video conference with you to discuss the process and answer questions in real time. Stonewater Roofing’s experienced project managers will ensure that your new roof is installed properly. Should you choose, the whole job can be completed without ever opening your door.

We encourage customers to take advantage of Remote Roofing by Stonewater, especially during these trying times when safety is essential. We are here to not only keep your property safe, but to keep you and our employees safe as well. We certainly hope that you will utilize this innovative, industry-leading approach to roofing, and look forward to hearing from you soon.

Stonewater Roofing Reviews Roll In, Along With Severe Storms

Customers have given Stonewater Roofing an outstanding start to the new year, and we could not be more thankful. The first week of 2020 has seen multiple five-star reviews pop up on Google from residents across East Texas, eager to praise us for our quality workmanship, professionalism, site cleanup, customer service and more.

A number of our roofing experts were even applauded by name.

 

Michael Rushing and David Shoemaker, Stonewater Roofing employees, provided quality work with extra effort to details. I had some issues on material delivery. Michael found a solution to the problem, allowing the installation to be completed on time. The company installed quality undercovering and shingles in a professional manner and carefully removed all nails and debris upon job completion. I got what I paid for; quality materials, professional workmanship and they returned my calls promptly.
Sylvia Brady of Tyler (January 5, 2020)

 

Wonderful experience working with Dillon, Gage and the team at Stonewater Roofing. They were very accommodating to our busy schedules and patient with our many questions as we were roof replacement “rookies.” The work crew replacing our roof were very professional and left our yard immaculate after the job was complete.
Grace Manke of Tyler (January 6, 2020)

 

Jacob and Cary provided exceptional customer service coupled with quality and craftsmanship that were second to none! After a huge storm, we needed urgent roof repairs before more rain caused additional damage. Jacob came out the same day that I called and put tarps in place to protect our home from further damage until the insurance company determined total replacement was needed. Jacob even worked directly with our insurance company to make sure we were completely covered. Everyone with Stonewater went above and beyond to make sure every aspect of our roof was taken care of. Everything, start to finish, went incredibly smooth and we now have a beautiful new roof that will protect our family for many, many years to come! We highly recommend Stonewater Roofing!
Jeni Sikes of Bullard (January 6, 2020)

 

Stonewater Roofing was able to quickly identify my issue causing a leak in my garage and resolve in a very timely manner. They were also able to identify other areas that needed attention and the causes. I am very pleased with their attention to detail and quality of work. I will definitely use and recommend them in the future.
Kevin Holland of Hawkins (January 6, 2020)

 

Thank you so much to Stonewater Roofing for the professional manner and workmanship in which your crew reroofed my home. Thank you to Jordan for working with me on pricing over and above what insurance declined to pay. Thank you Cary Collum for being such a great Project Manager making sure the job was done properly. If you are looking to have a new roof, then I highly recommend Stonewater Roofing.
Glennys Harris of Longview (January 8, 2020)

 

These positive reviews could not have come at a better time for other East Texas residents and business owners. Meteorologists are forecasting severe weather on the horizon with a threat for powerful winds and damaging hail. More roofs throughout the Tyler and Longview areas will likely be battered by the storms.

But now you know who to trust with your roofing needs.

After severe weather strikes, do not wait. If you think that your home or business may have been damaged by strong winds or large hail, contact the highly trained experts at Stonewater Roofing to schedule your free assessment and make sure that your property, and your family, are protected before the next round of storms arrives.