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Warranty Options Can Extend The Life Of Your New Roof

Replacing your roof is an important purchase, so it’s equally important that you get an outstanding warranty to ensure that you stay protected for many years into the future. While the standard warranties that come with our GAF roofing products are good, there are even better options available to customers, ones that can help extend the life of your new roof.

Stonewater Roofing gladly offers the System Plus, Silver Pledge and Golden Pledge warranties. “They’re just enhanced warranties on top of the ones that we already have, that you already get,” explained Longview office manager Kelli Johnson. Each one can be transferred a single time with no fee.

“All three of them cover material defects for 50 years,” Johnson continued. The basic shingle and accessory warranty only covers materials for 10 years. That’s a huge difference in how much peace of mind you get from your newly installed roof, even from just upgrading to System Plus.

However, the System Plus warranty, like the standard one, does not cover any workmanship defects. “The Silver Pledge warranty covers workmanship defects for 10 years,” Johnson added, “and the Golden Pledge warranty covers workmanship defects for 25 years.”

The Golden Pledge plan also adds an additional one-year labor warranty through Stonewater Roofing. Combined, this makes the Golden Pledge warranty an amazing option for customers. “It’s just an all-around really good warranty,” said Johnson.

Few roofing companies can keep you this protected. “We can actually offer these warranties through Stonewater Roofing because we are Master Elite through GAF,” Johnson noted. “There’s only two percent of roofing companies in the United States that are able to offer these warranties.”

That is just one great reason to trust Stonewater Roofing with your roofing needs. Schedule a free roof damage assessment today!

Stonewater Awards Scholarships To 4 East Texas Students

Stonewater Roofing awarded $1,000 college scholarships to four lucky East Texas students this month, as former high schoolers start looking ahead to the future. Teens were encouraged to submit a video explaining their hopeful career path, their inspiration for choosing that path, and what the scholarship would mean to them.

“It’s impressive what kids can do these days,” explained Stonewater Roofing CFO Chris Morris. “Everybody had a great story, so it definitely made it tough for us to choose.” In fact, it was so hard to narrow down the field that the company reached out to its partners for help.

The initial plan was to only offer two scholarships, one for the Tyler area and one for the Longview area. However, after watching videos from so many amazing kids, Morris said, “It was clear that two wasn’t going to be enough.” Stonewater Roofing asked the folks at GAF, Infinity Marketing and M. Roberts Digital to pitch in extra cash and help provide scholarships for twice as many of the entrants.

The two winners from Tyler were Jayla Gipson and Christopher Whitmore, while the winners from Longview were Braden Nickel and Lanie Pritchett.

Gipson graduated from Tyler High School and will be attending the University of Texas at Arlington in the fall. She plans to study business and commercial real estate, with the goal of one day being her own boss. However, she is mostly focused on giving back to the community like her grandmother who died from COVID-19 in January. “She was always so hard-working, and she always pushed me to be hard-working as well,” Gipson said.

Some people may already know Whitmore’s name. The former Tyler Legacy High School student was featured in the news for an internship he had at Hood Packaging, where he designed a drainage filtration system. He will be studying civil engineering in the fall at Texas A&M, with hopes of becoming a construction project manager. “It all started out with LEGOs,” he said.

Nickel graduated from Longview High School and is heading out of state to study computer science at Louisiana Tech University in the fall. “I believe that computer science is the future of humanity, and that’s something that I want to be a part of,” he stated in his video. “The only limitation is your imagination.”

Meanwhile, musical theatre has always been Pritchett’s passion, just like her mother before her. She started acting at a young age and never looked back, even winning a Best Actress award at a district competition. “I truly believe,” Pritchett added, “with all of my heart, that music and the arts can change the world and have an impact on other people’s lives.” The Gilmer High School grad will continue to study theatre at East Texas Baptist University in the fall.

“Watching all these videos, people have goals, and compassion, and they’re ready to go to the next level,” said Brennan Eberhart, direct sales supervisor for Stonewater Roofing. “They have a bright idea for the future.”

Stonewater Joins North Texas Roofing Contractors Association

Stonewater Roofing is proud to partner with the North Texas Roofing Contractors Association, an organization that helps roofing professionals in and around the DFW area. Members must meet high industry standards and live up to a code of ethics designed to benefit consumers.

It is no secret that the roofing industry is fraught with devious contractors who chase storms, take advantage of property owners and deliver subpar work. However, groups like the North Texas Roofing Contractors Association seek to legitimize the companies who are doing things the right way, and they let consumers know who to trust.

NTRCA members are not stormchasers. They are full-time roofing companies — all in excellent standing with the Better Business Bureau — who are dedicated to helping the community by providing important roofing services. Members can provide a detailed list of accreditations, warranty information, previous work and customer references.

Along with this, NTRCA members also promise to apply only high-quality roofing materials that are not previous used or expired. For instance, Stonewater Roofing uses materials from GAF, one of the industry’s leading manufacturers. We have been named a GAF Master Elite certified installer, earning us a reputation of trust and excellence.

Stonewater Roofing and all other NTRCA members also comply with federal, state and municipal laws, specifically as it relates to the payment of deductibles. (Spoiler: Yes, you have to pay your deductible. It’s the law.)

In addition to the strict code of ethics, NTRCA also helps companies stay informed about the latest developments in the roofing industry through education opportunities. Events held throughout the year offer members a chance to learn from each other and receive in-depth training on a variety of topics.

“This is another great partnership that will help us continue to grow as a company,” stated Stonewater Roofing founder and CEO Roland Browne. “It’s also another great way for property owners to know that, when they work with Stonewater Roofing, they’re working with a trustworthy company who can and will provide peace of mind.”

Stonewater Is Certified To Protect Your Home From Snow

Snow doesn’t fall in Texas very often, but it can be extremely damaging to your roof when it does. This is especially true when we get several inches of snow and ice all at once. Is your roof covered in snow and leaking? You’re not alone. This can be a common problem across the Lone Star State, because many roofers do not take the proper precautions to weatherproof a roof in the event of an ultra-chilly storm.

A full roofing system that is properly installed should be able to hold up to the icy side of Mother Nature.

Stonewater Roofing uses GAF roofing products, which are among the highest quality on the market. Plus, we have been named a GAF Master Elite certified installer, meaning that we have a reputation and can be trusted to construct a roof that will keep you safe and dry, and hopefully bring you some much needed peace of mind.

For instance, we install a GAF Leak Barrier in areas where ice dams may form. That includes ridges, valleys, dormers, chimneys, eaves, side walls, plumbing vents, and any skylights. This is an extra layer of protection that uncertified roofers may not include. It keeps your home dry in the places where snowy leaks are most likely to occur.

Your roof protects everything under it, both your property and your loved ones. You shouldn’t settle for a subpar roofer. Choose an accredited company that will back up its work with a strong warranty. Choose the experts at Stonewater Roofing.

Stonewater Uses Only The Best Roofing Materials From GAF

Do not get sold by sales tricks. Choose a company that uses only the best materials from GAF, the nation’s largest roofing manufacturer.

Go ahead and ask your roofing contractor if they are going to use GAF materials. See if they don’t try to sell you on something that is supposedly “better” (actually just cheaper for them). If they are using GAF materials, be sure to find out if your roof will have a full GAF system: synthetic underpayment (not black felt paper), real starter shingles, leak barrier protection and attic ventilation.

If it is not a full GAF system, you will not get the GAF Wind Proven Warranty of unlimited wind speeds.

“You may also want to inquire how you can get a 10-year or even a 25-year labor warranty,” added Stonewater Roofing co-owner and COO Jacob Law. “Unfortunately, most will not be authorized to offer it to you.”

When you choose Stonewater Roofing, the full GAF system is standard. If your project is an insurance claim, we only require that you follow the law and pay your deductible. You will receive the full GAF system at no extra cost.

Together with GAF, Stonewater Roofing helps you protect what matters most!

Shady Roofers Reportedly Popping Up In DFW

This is a serious alert for homeowners in Frisco and surrounding areas. Unscrupulous roofing contractors are on the prowl, looking to take advantage of people following the latest round of hail storms to hit North Texas. The key to protecting yourself is knowing how to spot one of the bad guys. Let us at Stonewater Roofing help you out.

Things To Avoid

Calling Your Insurance First: When a damaging storm hits, it might seem natural to immediately file a claim with your insurance company. But they do not want to give you money for roof repairs, and often cannot properly determine what needs to be fixed. Always call a roofing company first to assess the damage. Only a highly skilled professional, like the ones at Stonewater Roofing, will be able to identify and document the true extent of damage to your home, and create an accurate estimate for repairs. The claim process becomes hassle-free when homeowners are already armed with this detailed information.

Absorbing Your Deductible: Many roofing companies will offer — even advertise — to absorb or waive your deductible. Simply put, this practice is illegal and could get you and the company in serious trouble. While it may save homeowners a few thousand dollars on their roof repairs, it is considered to be a form of insurance fraud. The law is rarely enforced, which is why companies can get away with publicly making such claims. The roofing company often accounts for the lost money by using cheaper materials, cutting corners on the project, or exaggerating the price of their services.

Not Doing Research On A Contractor: The roofing industry has a bad reputation thanks to scam artists who swoop in after a hail storm, provide subpar services, collect your money and vanish without a trace. But some roofing companies genuinely want to help. Your home is the biggest investment of your life, so do research before trusting someone to protect your property. Look at the reviews on Google and/or Facebook. Make sure that the company has a professional website and reliable contact information. See if they have a corporate office, and are not just a “guy in a truck.” Proper research will provide you with peace of mind.

Paying Cash To A Storm Chaser: Hail storms always bring out fly-by-night roofers, those who are not professionals and are simply trying to make some extra money on the side. They often use high-pressure tactics and demand payment upfront, many times in cash. This is not someone whom you should trust. Make sure that you hire a roofing company which provides proper documentation throughout the process. Do not pay for a completed roof until the work is actually finished. When you do pay, get a receipt or a copy of your check. Also, if a company offers financing options, they are more trustworthy and likely to be in business for the long haul.

Signs Of Fraud

Claiming Work That Wasn’t Done: A roofer should provide you and your insurance company with an estimate that includes several items to be replaced during the project. But, when construction begins, it is easy for unscrupulous workers to cut corners and claim that things were fixed when they were not. This is particularly true with parts of the roofing system which sit under the shingles, out of view from homeowners and inspectors. Then, in the future, when these parts are in even more serious need of repair, your insurance company may not pay for the work since it was included in your previous claim.

No Office Location Or Website: You have agreed to a contract with a roofing company and need to get in touch with them, either before the project begins or even many years later. A quick online search yields no results. What can you do? Not much, because many roofers are simply a “guy in a truck” with no business location or online presence. Before you choose a roofing company, make sure that they have a physical office, a professional website and social media pages on Facebook, Twitter, LinkedIn and more. You should be able to contact the company without hassle and discuss any issues with a dedicated customer service representative.

No Company = No Warranty: A warranty is a great purchase when getting a new roof installed on your home. It provides decades of comfort, knowing that your investment is protected at all times. But what happens if you pay for a warranty with a company that goes out of business just a few years later? Then, that money is wasted and you are out of luck when more repairs are needed. Search for a roofing company that has been in business for many years and shows no signs of slowing down. Also, ask if the warranty is provided by the just the company itself or the material manufacturer as well.

A Company You Can Trust

Stonewater Roofing started from humble beginnings at a home in East Texas, and now we wish to ensure that your home, and your family, are safe from the elements. But we are more than just a home repair company. We are your neighbors in this community. When someone is in need, we are there to help them out. When a local musician hits the scene, we are there to bring them an audience. When the Texas Revolution score a touchdown at Stonewater Roofing Field in Frisco, we are there to cheer for the team. And when a storm strikes, Stonewater Roofing is there for our community… our neighbors… our family.

Project Managers & Warranties: A roofing system from Stonewater Roofing is both reliable and protected. We have a team of unbelievably skilled project managers who remain at the site of every roof installation, to ensure that your home receives only the highest quality of workmanship — from start to finish. We also offer warranty options that will help you sleep easier, knowing that your family and your property are safe from the harsh Texas weather. Our warranties are backed by GAF, the largest manufacturer of roofing products in North America, and can keep you covered for a lifetime.

Say Yes & We Do The Rest: There are absolutely no headaches or hassles when you work with Stonewater Roofing. We agree to assist you with every step of the way, including the tedious and often confusing insurance claim process. We make sure that you get the most value for your deductible. After all, we are The Leader In Insurance Claim Approval. We will not stop until you, the homeowner, are completely satisfied with your brand new roof system. And, if you ever have a question or concern, our customer service representatives are easy to reach, and eagerly waiting to help you out.

Still have questions or concerns? Explore our website and social media channels, or call us at 903-266-1205 to speak directly with one of our trained staff members.