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Don’t Let Hidden Hail Damage Ruin Your Property’s Roof

You might think that your roof looks fine, but it could be the victim of hidden hail damage. After all, more than 30 severe storms dropped one-inch hail or larger across DFW and East Texas, and that’s just since the beginning of this year. This is large enough to cause some serious roofing problems, and your property likely got hit.

“Oftentimes, you can’t see damage from the ground,” explained Stonewater Roofing senior sales representative Anayo Onyi, “and if you do see anything that looks like a disturbance, you can’t really identify it without being up on the roof.” So, there is only one sure way to make sure that hidden hail damage doesn’t become a major problem.

“Your next step is to have a qualified professional — Stonewater Roofing — come up and inspect the damage for you,” Onyi said.

Stonewater Roofing’s experts provide a complete health check of your property. “We look for primary and collateral damage. So, primary damage would be to the shingles themselves. Collateral damage is to soft metals, window screens, gutters and things like that,” Onyi said. “All that kind of just helps to paint a picture of what actually occurred and the extent of the damage.”

Inspecting your roof yourself is not recommended. First, you are likely not trained in how to spot damage. But most importantly, it can be very dangerous if you were to slip and fall. “It’s kind of a waste of time, unnecessary risk,” Onyi stated. “It’s best to have somebody that does that day in, day out come and give you a professional inspection.”

In just 15 minutes, you get the peace of mind that comes with knowing the status of your roof, and you’ll know what the next step is to staying protected. “If you don’t have any storm damage, great,” Onyi added. “But if there’s a potential issue that might cause a leak later down the line, then I’m going to point that out to you.”

Ready for your free damage assessment? Contact us today and make sure that your home or business is safe from the next storm.

Customers Trust Stonewater After Hailstorms Hit During Pandemic

Stonewater Roofing would like to thank its customers new and old for trusting us with your roofing needs. From emergency tarp services to complete roof replacements, the company saw more than 170 contracts signed during the month of April. This is a 20 percent improvement over the previous year, and it comes at an unusual time as our nation grips with a global pandemic.

As previously stated, Stonewater Roofing temporarily ceased all door-to-door sales efforts in response to the coronavirus threat. Gov. Greg Abbott ordered all Texans to remain at home and practice safe social distancing

However, while these measures were in effect, cities across East Texas and western Louisiana saw multiple severe storms. There were reports of golf ball sized hail in areas like Nacogdoches and Tyler on Easter morning. Bossier City saw softball sized hail less than two weeks later.

A sampling of some of the hailstones that struck East Texas during April 2020.

Curtis Jackson, Vice President of Sales for Stonewater Roofing, explained, “The Easter storm in Tyler was followed by two rounds of storms in Nacogdoches and a pretty large one that stretched from Marshall to Benton.”

In the days that followed, a massive number of homes and businesses sought help from Stonewater Roofing. With stay-at-home orders in effect, many customers took advantage of Remote Roofing by Stonewater. This allows the roofing process to take place with no direct contact with salesmen or contractors, in most cases.

Remote Roofing By Stonewater

With state and local governments beginning to ease some restrictions, Stonewater Roofing plans to resume door-to-door sales in the near future. “At this time, we are still adhering to the safety practices put in place with the stay-at-home order,” Jackson said. “I think you will see us back on the streets in mid-May.”

This, we hope, will allow us to more easily bring some peace of mind to property owners throughout the area.

Even Light Rain Can Cause Damage To Your Roof

It’s easy to understand how large hailstones can cause damage to the roof of a home or business. The hail is large and heavy, and falling from the sky at an extremely fast rate. But did you know that even a light rain can be absolutely devastating to the roofs of some buildings?

It might sound silly, but it’s true.

If you have not had your roof replaced recently, then you most likely have some sort of hail damage. Texas sees hailstorms often. Just earlier this month, parts of East Texas were hit by hail as a line of powerful storms pushed through the area. It’s those prior storms that set your home or business up to be damaged by light rain.

Hail can leave bruises on a roof’s surface. The experts at Stonewater Roofing can help you identify these dark spots or dimples on your roof. A hail strike leaves these areas weakened and creates divots where rainwater can accumulate. In time, the divots erode to become holes. Now, instead of collecting rainwater, you will start to hear the ‘drip, drip, drip’ of a leak — even when there’s just a light shower.

Damaged shingles on a home.

A single leak may not seem like a huge problem, but it should not be underestimated. Soon, that leak could become significantly larger, ruin the insulation in your home or business, create discoloration or weak spots in the walls and ceilings, and wreak havoc on the living space or work area below.

Many things happen under a roof. Meals are shared. Business is done. Memories are made. Don’t let a small leak become a big hassle and interrupt the things that matter most. Let the highly trained experts at Stonewater Roofing take a look at your home or business and make sure that you’re safe from the next storm, no matter how small it may be.

Stonewater Roofing Reviews Roll In, Along With Severe Storms

Customers have given Stonewater Roofing an outstanding start to the new year, and we could not be more thankful. The first week of 2020 has seen multiple five-star reviews pop up on Google from residents across East Texas, eager to praise us for our quality workmanship, professionalism, site cleanup, customer service and more.

A number of our roofing experts were even applauded by name.

 

Michael Rushing and David Shoemaker, Stonewater Roofing employees, provided quality work with extra effort to details. I had some issues on material delivery. Michael found a solution to the problem, allowing the installation to be completed on time. The company installed quality undercovering and shingles in a professional manner and carefully removed all nails and debris upon job completion. I got what I paid for; quality materials, professional workmanship and they returned my calls promptly.
Sylvia Brady of Tyler (January 5, 2020)

 

Wonderful experience working with Dillon, Gage and the team at Stonewater Roofing. They were very accommodating to our busy schedules and patient with our many questions as we were roof replacement “rookies.” The work crew replacing our roof were very professional and left our yard immaculate after the job was complete.
Grace Manke of Tyler (January 6, 2020)

 

Jacob and Cary provided exceptional customer service coupled with quality and craftsmanship that were second to none! After a huge storm, we needed urgent roof repairs before more rain caused additional damage. Jacob came out the same day that I called and put tarps in place to protect our home from further damage until the insurance company determined total replacement was needed. Jacob even worked directly with our insurance company to make sure we were completely covered. Everyone with Stonewater went above and beyond to make sure every aspect of our roof was taken care of. Everything, start to finish, went incredibly smooth and we now have a beautiful new roof that will protect our family for many, many years to come! We highly recommend Stonewater Roofing!
Jeni Sikes of Bullard (January 6, 2020)

 

Stonewater Roofing was able to quickly identify my issue causing a leak in my garage and resolve in a very timely manner. They were also able to identify other areas that needed attention and the causes. I am very pleased with their attention to detail and quality of work. I will definitely use and recommend them in the future.
Kevin Holland of Hawkins (January 6, 2020)

 

Thank you so much to Stonewater Roofing for the professional manner and workmanship in which your crew reroofed my home. Thank you to Jordan for working with me on pricing over and above what insurance declined to pay. Thank you Cary Collum for being such a great Project Manager making sure the job was done properly. If you are looking to have a new roof, then I highly recommend Stonewater Roofing.
Glennys Harris of Longview (January 8, 2020)

 

These positive reviews could not have come at a better time for other East Texas residents and business owners. Meteorologists are forecasting severe weather on the horizon with a threat for powerful winds and damaging hail. More roofs throughout the Tyler and Longview areas will likely be battered by the storms.

But now you know who to trust with your roofing needs.

After severe weather strikes, do not wait. If you think that your home or business may have been damaged by strong winds or large hail, contact the highly trained experts at Stonewater Roofing to schedule your free assessment and make sure that your property, and your family, are protected before the next round of storms arrives.

Tornado Hits Dallas, Storm Then Brings Destruction To East Texas

Powerful storms blew through Northeast Texas on Sunday night and early Monday morning, leaving behind extensive damage to homes and businesses. There were reports of quarter-sized hail, tornadoes and straight-line winds that reached more than 100 mph in some areas.

The most severe weather struck the DFW Metroplex, and Dallas in particular.

Officials with the National Weather Service have confirmed that tornado touched down near Dallas Love Field on Sunday night before moving northeast through the city. There were no serious injuries reported, but nearly 140,000 people were left without electricity across Dallas, Richardson, Garland, Rowlett, Sachse and surrounding cities.

Power lines were torn down, trees were knocked over and many structures were damaged or destroyed.

A house owned by Dallas Stars player Tyler Seguin was among the buildings ripped apart by the tornado. The athlete explained on Twitter that this property was actually for sale, and that he had recently moved to another home. Seguin thanked those who reached out to him online and called the situation “an extremely sad sight to see.”

Many more homes, schools and shopping centers were left in shambles after the tornado. Tina Devlin of Dallas told KXAS-TV that her house was a “total loss,” and similar reports came from homeowners in the Preston Hollow neighborhood of Dallas, Garland and Sachse. “I heard all the snapping of the trees and the wind blowing, and so I climbed into this bedroom closet, and just as I got in there, the roof blew off,” Devlin said.

Shingles were reported missing from roofs in various cities from Keller, located north of Fort Worth, all the way to Carthage, to the southeast of Longview. That is a path of nearly 200 miles.

Dallas Fire-Rescue also responded to a structure collapse on Sunday night. Seven people escaped from the building, said to be an auto repair shop, just before it came down. Firefighters also received calls about broken glass and debris at multiple homes, and a 7-Eleven convenience store that collapsed. Again, everybody made it outside without injury.

Even a fire station was not safe from the overnight storm’s destruction. According to Jason Evans with Dallas Fire-Rescue, one of the department’s stations sustained significant damage — including a partial roof collapse — as a result of strong wind gusts and flying debris. No firefighters were hurt, but the building was left uninhabitable.

Radio station KNON-FM went off the air when the storm hit. Lew Morris of “Reckless Rock Radio” told The Associated Press that the Dallas building’s power went out just before the “distictive whistle” of a tornado. “We then heard the building shaking and could hear the glass windows shattering everywhere along with debris banging around. We waited until all the noise died down,” Morris recalled. The studio was destroyed, but staff members were not harmed.

Meanwhile, the Dallas Independent School District canceled classes at some schools on Monday, citing damage to campuses.

After the storm ravaged the DFW area, it marched toward East Texas with the same fury. The National Weather Service stated that a tornado also touched down near Fair Play on Sunday night, about nine miles west of Carthage. Power lines were ripped apart and trees were toppled in Henderson, Pine Hill and Alba. A hardware store in Troup was destroyed.

Crews with the National Weather Service will be surveying the storm damage in Rusk County and Panola County on Monday to determine if more tornadoes were responsible for some of this destruction.

Need Help?

Let the experts from Stonewater Roofing help you get your life back on track after this devastating storm. We have crews across East Texas available to assist with the cleanup efforts and inspect your property for damage. We are ready to help homeowners and businesses find peace of mind after this disaster. Stonewater Roofing is here for you.

Click Here To Contact Us, Or Call 903-266-1205

What Do Severe Storms Do To Your Home?

After severe storms pass through Texas, particularly those with strong winds and hail, homeowners are warned about the many dangers of roof damage. But you shouldn’t just trust the word of a roofing company. Knowledge is the key to understanding when and how to replace your roof.

That said, it is important to know what severe storms can actually do to your home.

Let’s start with the roof itself, which is fully exposed to the elements and acts as the first line of defense for your home. If the wind gusts are strong enough, a storm has the power to rip shingles from your roof, leaving that layer of protection with potentially harmful gaps. It is easy to spot missing or broken shingles because the pieces will likely be littering your yard.

Hail damage might be harder to detect, especially from the ground. Larger pieces of hail will leave bruises or holes on shingles. They appear as dark spots or dimples on the roof surface. It is difficult to say how big a hailstone must be in order to cause damage. That really depends on several factors — from the quality of your roofing materials to the slope of your roof. But, generally, anything above one inch is cause for concern.

A roof that has been damaged by hail or high winds leaves your home vulnerable, even to less severe storms. These damaged areas can turn into leaks. Every light rain that passes over your neighborhood could send water into your living area, ruining the ceiling and walls, or your family’s personal belongings down below.

Simply put, treating roof damage as soon as it occurs is the safest way to protect your home — and everything inside.

Water leaks are easy to spot, since you can inspect the damage without even going outside. First, check your attic for dripping. You may be able to hear this during a storm. Wet insulation is a sign that there is likely a leak. Also, search for discoloring on your walls and ceilings, or areas where the paint is bubbling. This could be a sign that water is getting trapped within the drywall. You may also notice (or smell) mold or mildew, another sign of a potential water leak.

Along with shingles, other parts of your home’s exterior could be damaged during a severe storm. Look for dents or dings on metal vents or chimney covers. The same can be said about any aluminum siding, metal garage doors, gutters, downspouts and outdoor air conditioning or swimming pool equipment.

There are obvious signs of storm damage as well. Cracked or broken glass on your windows and doors will be easily noticed. As one should expect, skylights are especially susceptible to breaking during a hail storm, and that could lead to a myriad of problems in the room directly below. Outdoor lights may also be destroyed by large hail. Wood fencing could become splintered.

Any of these problems could indicate possible roofing issues which are challenging for the average homeowner to identify.

If you think that your home might have storm damage, what should you do?

First, be safe. Unless you are trained at spotting roof damage and have the proper equipment to do so, it is not smart to climb onto the roof of your home. Let an expert handle this dangerous task. Contact a reputable roofing company, like Stonewater Roofing, to visit your home and perform a FREE damage assessment.

Do not call your insurance company first. Let the professionals at Stonewater Roofing determine what parts of your home need to be fixed, document the true extent of the damage and create an accurate estimate for the repairs. We make the process hassle-free and are proud to be The Leader In Insurance Claim Approval.

Stonewater Roofing genuinely wants to protect you and your family. Call us at 903-266-1205 to speak directly with one of our trained staff members if you have any questions or concerns.

Shady Roofers Reportedly Popping Up In DFW

This is a serious alert for homeowners in Frisco and surrounding areas. Unscrupulous roofing contractors are on the prowl, looking to take advantage of people following the latest round of hail storms to hit North Texas. The key to protecting yourself is knowing how to spot one of the bad guys. Let us at Stonewater Roofing help you out.

Things To Avoid

Calling Your Insurance First: When a damaging storm hits, it might seem natural to immediately file a claim with your insurance company. But they do not want to give you money for roof repairs, and often cannot properly determine what needs to be fixed. Always call a roofing company first to assess the damage. Only a highly skilled professional, like the ones at Stonewater Roofing, will be able to identify and document the true extent of damage to your home, and create an accurate estimate for repairs. The claim process becomes hassle-free when homeowners are already armed with this detailed information.

Absorbing Your Deductible: Many roofing companies will offer — even advertise — to absorb or waive your deductible. Simply put, this practice is illegal and could get you and the company in serious trouble. While it may save homeowners a few thousand dollars on their roof repairs, it is considered to be a form of insurance fraud. The law is rarely enforced, which is why companies can get away with publicly making such claims. The roofing company often accounts for the lost money by using cheaper materials, cutting corners on the project, or exaggerating the price of their services.

Not Doing Research On A Contractor: The roofing industry has a bad reputation thanks to scam artists who swoop in after a hail storm, provide subpar services, collect your money and vanish without a trace. But some roofing companies genuinely want to help. Your home is the biggest investment of your life, so do research before trusting someone to protect your property. Look at the reviews on Google and/or Facebook. Make sure that the company has a professional website and reliable contact information. See if they have a corporate office, and are not just a “guy in a truck.” Proper research will provide you with peace of mind.

Paying Cash To A Storm Chaser: Hail storms always bring out fly-by-night roofers, those who are not professionals and are simply trying to make some extra money on the side. They often use high-pressure tactics and demand payment upfront, many times in cash. This is not someone whom you should trust. Make sure that you hire a roofing company which provides proper documentation throughout the process. Do not pay for a completed roof until the work is actually finished. When you do pay, get a receipt or a copy of your check. Also, if a company offers financing options, they are more trustworthy and likely to be in business for the long haul.

Signs Of Fraud

Claiming Work That Wasn’t Done: A roofer should provide you and your insurance company with an estimate that includes several items to be replaced during the project. But, when construction begins, it is easy for unscrupulous workers to cut corners and claim that things were fixed when they were not. This is particularly true with parts of the roofing system which sit under the shingles, out of view from homeowners and inspectors. Then, in the future, when these parts are in even more serious need of repair, your insurance company may not pay for the work since it was included in your previous claim.

No Office Location Or Website: You have agreed to a contract with a roofing company and need to get in touch with them, either before the project begins or even many years later. A quick online search yields no results. What can you do? Not much, because many roofers are simply a “guy in a truck” with no business location or online presence. Before you choose a roofing company, make sure that they have a physical office, a professional website and social media pages on Facebook, Twitter, LinkedIn and more. You should be able to contact the company without hassle and discuss any issues with a dedicated customer service representative.

No Company = No Warranty: A warranty is a great purchase when getting a new roof installed on your home. It provides decades of comfort, knowing that your investment is protected at all times. But what happens if you pay for a warranty with a company that goes out of business just a few years later? Then, that money is wasted and you are out of luck when more repairs are needed. Search for a roofing company that has been in business for many years and shows no signs of slowing down. Also, ask if the warranty is provided by the just the company itself or the material manufacturer as well.

A Company You Can Trust

Stonewater Roofing started from humble beginnings at a home in East Texas, and now we wish to ensure that your home, and your family, are safe from the elements. But we are more than just a home repair company. We are your neighbors in this community. When someone is in need, we are there to help them out. When a local musician hits the scene, we are there to bring them an audience. When the Texas Revolution score a touchdown at Stonewater Roofing Field in Frisco, we are there to cheer for the team. And when a storm strikes, Stonewater Roofing is there for our community… our neighbors… our family.

Project Managers & Warranties: A roofing system from Stonewater Roofing is both reliable and protected. We have a team of unbelievably skilled project managers who remain at the site of every roof installation, to ensure that your home receives only the highest quality of workmanship — from start to finish. We also offer warranty options that will help you sleep easier, knowing that your family and your property are safe from the harsh Texas weather. Our warranties are backed by GAF, the largest manufacturer of roofing products in North America, and can keep you covered for a lifetime.

Say Yes & We Do The Rest: There are absolutely no headaches or hassles when you work with Stonewater Roofing. We agree to assist you with every step of the way, including the tedious and often confusing insurance claim process. We make sure that you get the most value for your deductible. After all, we are The Leader In Insurance Claim Approval. We will not stop until you, the homeowner, are completely satisfied with your brand new roof system. And, if you ever have a question or concern, our customer service representatives are easy to reach, and eagerly waiting to help you out.

Still have questions or concerns? Explore our website and social media channels, or call us at 903-266-1205 to speak directly with one of our trained staff members.

Residents Say Large DFW Hail ‘Looked Like Snowstorm’

“It looks like a snowstorm outside.” That is how one Twitter user described the massive amounts of hail that pounded parts of DFW on Sunday evening. The large chunks of ice accumulated on lawns and patios, and caused serious damage to cars and homes. Frisco, Allen, McKinney and other parts of Collin County saw the worst of the storms.

Photos shared on social media showed hailstones the size of quarters, golf balls and even baseballs.

Smaller pieces of hail were reported across the Metroplex in cities like Fort Worth, Keller, North Richland Hills, Flower Mound, Lewisville, Colleyville, Euless and Wylie. Severe Thunderstorm Warnings were issued in all four of DFW’s major counties — Dallas, Tarrant, Denton and Collin — and the damage was widespread.

A resident in McKinney said that the hail smashed the windows of both her car and her home. Similar damage was reported across much of North Texas. “At first, you hear a little hail, then it just got worse,” Ejae Dolor told KTVT-TV on Sunday night. “The hail was getting bigger and bigger.”

Cottonwood Creek Church in Allen saw substantial roof damage after hail attacked the building for more than 20 minutes. Executive pastor Scott Sanford told KXAS-TV that the church’s second floor was flooded, and that water was seeping into the first floor. “It is surprising that a hail storm did this,” he said. “This was just hail that was damaging the roof to such a degree that water came through.”

The storms began at about 6:30 p.m. on Sunday evening and lasted until the early hours of Monday. The rain and hail has since moved out of the DFW area, and residents can start looking over their homes, vehicles and businesses during a bright and sunny Monday and Tuesday. The cleanup efforts could be stressful, but they don’t have to be.

Let the experienced professionals at Stonewater Roofing help you out. We offer a free roof damage assessment and will walk you through the entire insurance claim process. Waiting for another hail storm to hit may only make the damage worse, so let us help you protect your property now.

Call us at 903-266-1205 for your free damage assessment!

Storms Bring Large Hail & Strong Winds To DFW

The first day of spring arrives later this month, but the DFW area already saw some early spring storms late Friday night and into Saturday morning. That included powerful winds and quarter-size hail, both of which can be damaging to your roof. Not only that, but more showers are expected throughout the coming week.

The storm was widespread, dropping hail on homes and businesses in many North Texas cities. Dallas, north Fort Worth, Grapevine, Lake Worth, Haltom City, Keller, Southlake, White Settlement, Flower Mound, North Richland Hills, Coppell, south Frisco, west Plano, Prosper, Allen and The Colony were all among those areas where damage was reported.

A neighborhood in Mesquite even felt the force of an EF0 tornado.

Most of the ugly weather has since pushed past the Metroplex, and the rest of Saturday looks to be warm and dry. But a cold front moves in on Sunday morning, bringing several days of rain to the area once again. Expect showers Monday through Wednesday, but no more severe weather.

Still, the rain alone could be enough to exacerbate any damage caused by the latest round of wind and hail, or damage that was previously caused to any homes and businesses. This is a good time to have your property assessed by a trusted and experienced roofing professional like the ones at Stonewater Roofing.

Call us at 903-266-1205 for a FREE damage assessment!

City Limits Apartments Residents Happy With New Roof

The weather in Texas can change in a minute, and it is often unforgiving. Powerful wind gusts. Hailstones that are the size of baseballs. A violent tornado. The remnants of a Gulf Coast hurricane. No matter what Mother Nature is throwing your way, safety is the top priority.

Few people understand this better than the owners of multi-family dwellings.

That is why Stonewater Roofing is proud to have just completed a project at the City Limits Apartments in far north Dallas. The residents of this 406-unit complex can rest easy, knowing that they are well protected from the harshest elements that Texas has to offer.

“One thing Stonewater brings to the table with these multi-families is our knowledge of the industry,” said COO Jacob Law, adding that the company is able to make sure that projects are not only done properly, but also smoothly. “We want to make sure that things go on as smooth as possible on a day-to-day basis.”

“These apartment complexes are going to stand for a while,” Law continued, “and they’re going to need to satisfy their residents.” Those living in the three-story Dallas apartment buildings seem to be quite pleased with the results.

“We had a resident come out today, and she said she’s been living in this particular apartment complex over 10 years. She’s a home nurse. She came out to thank us,” Law recalled. “She’s needed to get in and out of the apartment with her client a few times, and our guys have been there to assist.”

But it’s not just Stonewater Roofing that had the woman and others smiling. “The residents here seem to be pretty happy,” Law said, “that not only we’re out here doing it, but that the owners took the time and investment to make this property better.”

Stonewater Roofing works closely with property owners and insurance companies to make sure that multi-family buildings like this get the proper roof installed by highly-skilled and experienced professionals, all at an affordable cost.

Call 903-266-1205 today for a free damage assessment!